Where to start!? The hotel is situated on the main road that leads to the Train station drop-off point. Italian drivers like to use their horns as do the bus drivers. This resulted in constant loud noise from 6am to midnight if your lucky. Asked for a room with a bath, told the hotel did not have rooms with a bath. Asked to move to a room at the back of the hotel, told the road goes all around so would not make a difference. Walked round to see for myself only to be approached by prostitutes. Did not feel safe leaving the hotel after dark. Asked reception for help with tourist info only to be severely harassed by the hotel driver to take us to sites for ridiculous sums of money. Told the trains where not running so would have to use him (not true). Tried to charge for drinks from the mini bar which we did not use. To sum up, ruined an otherwise nice vacation and led to me writing my first review in my life and never to book through Thomas Cook again.

Let me start by saying that my son and I were not in Naples for Naples. We went for Vesuvius, Herculaneum, and Pompeii + a beach day (which ended up being on Ischia). Considering that we already knew that we would need the Sorrento line train a couple of days and also have to return to Rome via train for our flight to Athens, Greece I booked at this hotel. It's located just to the left of exiting Stazione Centrale on Piazza Guiseppe Garibaldi. I believe that all rooms here have a balcony. Our first room did not have any functional electrical outlets and faced the (incredibly noisy piazza. We were given a smaller room, after I pointed out the deficiencies of the first, and the balcony had a fantastic view of Vesuvius. The elevators are all in corners and they are rickety. We used the stairs unless we had luggage. Yikes! There may have once been a 'roof-top' terrace but not in July. It was just a storage area. Bummer. The common areas were very nice and they had a gym. This was my third city in Italy on this trip and I was excited when I saw breakfast. It was extensive (considering that I had stayed in a Locanda in Venice {Murano} and a pensione in Rome). I ate scrambled eggs every morning! This hotel is popular for business travelers and did host group tourists while we were there.
The front desk staff were helpful but the "free WiFi internet" was ridiculous. The free WiFi is in the common areas, very slow, and by 30 minute chits. You have to get another chit from the front desk over and over and over again. Forget about uploading your travel photos for free at this hotel.

we stayed here because it seemed to be close to Naples centre and was a reasonable priced 4 star hotel. The breakfasts were the best bit, rooms were tired , small and didn,t even have a kettle. It is best used for travelling from naples by train or bus to pompeii, versuvius etc rather than staying in naples as there are better hotels in nicer areas. There is major works being undertaken in Garibaldi piezza so any hotels surrounding this square are affected by early morning roadworks as well as the normal italian car hooter

We stayed here overnight to visit Pompeii. When I saw how close the hotel was to the station: you literally walk out of the station turn left and there it is, I was concerned it would be too noisy. I should not have been. They have managed to turn the hotel into a cool and peaceful oasis right in the centre of Naples. Evertime I walked in I was surprised at the calm of the hotel. Not the right place for an extended stay in Naples but excellent for a quick visit. Would highly recommend.