I had a great stay in this hotel. We did a city trip Napoli and surroundings. The hotel lies in the centre of Napoli, close to the train station. Yet the area where it lies is not very save, so keep your stuff close to you.
The hotel was very clean and the staff kind. Food was good (breakfast and dinner). The room we had was big! With a major terrace, you could have a bbq there. We had a great view over the city.
A great basic hotel when you only have to sleep there.

I paid a very reasonable rate for seven days, and requested a smoking room facing the street. On arrival I was told the hotel was now non-smoking - the explanation being the installation of alarms. Another correspondent has suggested the interior was smoking, and the piles of fag-ends in the interior courtyard would suggest this is tolerated, though obviously not a nice view. I smoked off my balcony with the curtains closed, obviously not throwing dog-ends into the street. I felt a bit guilty, but not much, as my request for a smoking room had not been queried.

The hotel itself could do with a lot of paint in the interior, and I didn't have the breakfast. Its great attraction is the location, with the station nearby and the No 1 tram stop to the Molo Beverello (docks for Ischia and Capri) outside. There are excellent pizzerias round the corner and a Polish supermarket 100 meters away if you want to buy snacks for your room. The area outside seems much less plagued by prostitutes and beggars than it was three years ago.

The room was clean, the bed was made every day and the sheets changed during the week. The TV had four clear Italian and one German channel, and three fuzzy but audibly clear other Italian channels. In the bathroom there was a functional sink, hair-dryer, toilet and bidet with shower gel, soap, 'intimate cleanser' (I didn't dare try this nor know where to use it) and towels, which were changed every day. The shower was hot, if a bit squirty, and the knob dropped off once. Staff do walk in without knocking if you have a lie-in. I used the avialable hair-dryer socket to recharge my phone. Shutting the window cuts out 90% of the noise of the Piazza Garibaldi outside.

The first two floors seem to be let long-term to Africans, and this seems to be a trend among the hotels in the area. They are no problem at all. The hotel staff are formally polite and helpful.

I was very pleased with the value of the hotel, and had no problems. However, next time I come to Naples, it looks like I'll have to use a hotel where smoking is officially allowed.

If it is not a hotel in Naples close to the train station with a comparatively "low" price, I wouldn't have chosen it. Having read the reviews from TripAdvisor, I did not have much expectation but I would never have thought that my experience was so extremely bad.

I booked a room in the hotel online. I wasn't aware that they have already charged my credit card because all the bookings I made required me to pay in cash. Anyway, when I checked out, the counter staff asked me to pay in cash. I had no doubt and paid immediately. When I returned home, I received the bank statement showing that they had already charged my credit card. I immediately emailed the hotel, but the MANAGER and the COUNTER STAFF both denied that they received my payment in cash. I got the receipt but they didn't specify on the receipt that the payment was made by credit card or cash and the bank reckoned that I couldn't stop my card payment. The worst thing is their attitude was really really bad and they are definitely not honest people. So be careful if you want to choose this hotel.

Talking about the hotel - just one word "old". The TV belongs to 70s and we couldn't watch it properly. The hotel definitely needs serious renovation. I also had mosquito bites! The room also smelled bad.

By the way, some say that Naples got her character, but I couldn't really appreciate it especially there were so many rubbish on the streets. Unless you want to taste the best pizza in the world, I would suggest going to other places instead of Naples.

Our stay in Naples was basically for the purposes of transit to Pompei, etc.....but we left the Hotel Cavour after just 2 nights. It was the first time I had felt the need to purchase disinfectant to wipe down surfaces in the room. The door handles, the walls, the shower recess, toilet, etc....... Despite the obvious age of the hotel, basic cleanliness should be expected. While the bed linen was clean, the walls in our room had smudges and marks of unknown origin (above the bed head ??), the grouting in the shower was gross. I needed to use the internet in the foyer, and wiped the keyboard first with a disinfecting wipe - it was black with grime. The foyer and hallway carpeting had seen better days but obviously not a vaccum cleaner of late. The reception staff and breakfast room staff seemed very disinterested. Overall, despite the proximity to the main railway station, there is much better accommodation available in Napoli.