The inside of the hotel is nice, but the location is rather isolated. In order to get to the city center by train, you must first go to the main train station. The parking is 15 euro per day. The breakfast is 10 euro per person.

I stayed here with a group of friends for one night after our booking at another more central hotel was not honoured - if I ever get to the bottom of whether that was the agent or the hotel it will be the subject of another review.........

The hotel is fine from the point of view that the rooms were as you would expect - clean and comfortable although in mine the the aircon was very noisy and the shower temperature adjustment was so critical it was difficult not to scald or freeze. So pretty average.

It is a long way out from the centre and the walk down past Central Station is not very inviting so we were pleased to hear it had a shuttle bus. However it only holds 8 people and we were a group of 6 and when we could not get on, all anyone at reception would do was shrug and point out it was a complimentary service and as it was a bank holiday there would be no more that day.

Breakfast was better than expected with a good selection and some of the best scrambled egg I have had in a hotel buffet. However this was let down by the fact that the dining room had clearly not been cleaned that day and the floor was littered with rubbish and spilt food - again perhaps due to the bank holiday the day before but not very pleasant none the less.

Overall I would not stay there again out of choice and would rather stick with more 'local' hotels nearer the center of town.

The Holiday Inn in Naples has challenges. It is in a strange location if you're looking for a tourist hotel. The commercial district that it occupies is a little way out of town, but don't let that put you off - there is a good shuttle-bus service.


Let's point out some of the good points:

1st, it's a Holiday Inn & if you're using Priority Club points for a free stay, there's only one Holiday Inn in Naples - so that's where you stay!

2 Holiday Inn Naples is well priced. Stay in the City itself and pay double. Your choice.

3 Good, free shuttle bus service. Airport to hotel & hotel to city. Scheduled and reliable. You may find that it's a good idea to call the hotel on arrival at the airport, we had a little difficulty in finding the (mini) bus on our arrival. This service alone saves lots of money compared to taxis.

4 I had read horror stories about the state of the hotel rooms and corridors. I must say that our floor (13) had been newly decorated as had our room. We had a 2 room junior suite (which may have been a Priority Club upgrade). The suite was spacious and clean, the bed was massive and was probably new.

5 I found the check-in staff to be courteous and friendly (see note below in NOT so good points), I would pick out Domenico as being a member of staff that truly "goes the extra mile". Well done Domenico.


NOT so good points:

1 The area is rubbish. It is full of rubbish. The hotel can't do much about that! In reality, this saves you money. If you can cope, stay here.

2 The hotel's computer sytem really lets it down. This is one of the things that frustrates guests (and staff). We were locked out of our room every day. The system failed to tell housekeeping to clean our room. Check in & check out is painfully slow as a result.

3 Although our room was newly decorated, some of the fixtures and fittings (especially in the bathroom) were dated, attention to detail was poor.


We didn't eat at the hotel at all, so I cannot comment on the catering (although fellow guests said that breafast was really good).


Summary. Know what to expect and you know what you'll get.

Senior couple spent 4 nights. Adeqaute accommodation in clean, large room. Great breakfast. Shuttle bus deposits you at the station or central Naples, very convenient.