Bad quality of the room (the toilet was not flushing properly), bad location (far from the city centre), bad service, bad personnel, useless shuttle service (since the time table is absurd)... We went there only because our flight was cancelled and Lufthansa offered us a night there! We'll definetely never go back!

This hotel seemed very much suited to the business traveller rather than the tourist. The location was a fair distance from town, with the walk between hotel and Naples center being very quiet.

The hotel itself was fine, although slightly overpriced, nothiong special but no major issues either. I would recommend looking for more central propoerties for the same price if you are looking to visit the center of Naples

Really a good impression overall. Modern Building, refurbished common areas, generous buffet breakfast, much better than some old and dusty hotels I stayed at in Italy! The best tip, ask for one of the newly remodelled rooms. Fresh, large and comfortable.

My colleague and I had to visit Naples for 2 days and as we had stayed at the Holiday Inn at via Moncalieri, Turin and at Milan, we decided to book at this hotel.

As such, to be honest, there was nothing positive about the hotel apart from the large rooms. The reception staff were cold, not co-operative and it was as if we were doing the hotel a favour by staying there. They did not accept our Priority Club cards as they said that only at the time of checkout would they bother looking at them.

When we asked directions to our client's office, they annoyingly muttered something, and then after prodding for help, took out a map showing us the way.

The rooms are large but somehow there is no point available for charging a laptop. In fact, even the bathrooms did not have sockets for razors. I finally took out the TV's plug to charge my machine.

Internet is not free, and is priced in such a manner that you are forced to take it for the entire day considering the economics put forth to you. TV channels do not have many good channels free, unlike the other Holiday Inns we stayed at. The Real Madrid Barca Semifinal had to be watched in the bar.

The area surrounding the hotel is pathetic. When you enter the lane, it does not even feel that you are going to stay in a hotel in this lane. And once you take a taxi from the hotel, the roads leading out of the area are strewn with filth and garbage.

If I had to visit Naples again, I would surely choose a another hotel around the same price point or a little higher, located in a better area in the city.