We stayed at La Tosa for 3 nights in a standard double bedroom.
We had been upgraded to this room from our smaller room on the basis that this room had a sea view. I had no complaints since we effectively got a larger room for the same price. However the room was near the reception (again I sleep soundly so noise isnt an issue for me but may be for some people) and the view was one of Capri with a sliver of a view of the sea. I dont expect a customer paying full price for a sea view would be pleased with this. In our case, we didnt mind given the upgrade. The room was of a good size as was the bathroom and was spotlessly clean. Shampoo, towels, hair dryer, etc were provided. The airconditioning worked well and the shower had decent pressure with plenty of hot water.
The breakfast was sufficient - croissants, toasted bread, capuccino. Nothing to write home about but friendly service and plentiful amounts. I asked for more toasted bread, butter and jam and this was never an issue and staff were obliging and friendly.
The hotel is more like a simple B&B but what truly elevates this hotel is Ettore's service. He is friendly and knowledgeable. He gave us plenty of guidance for walks and restaurants. He always took the time out to explain things to us patiently and asked how our day went. From arranging for the porter to carry our bags on departure to giving us beach towels for swimming, he anticipated our needs and was always ready to assist. His helpful, engaging manner is what elevates this hotel to a 4 star experience.
The hotel itself is well located. Close to town but tucked away down a charming street which is peaceful. Its right next to the Augustus gardens (which have lovely views and are quite peaceful esp if you visit them towards the evening when the day trippers have left) and next to Via Krupp from where you can walk down to the lovely beach. We thought the hotel was fairly easy to find. Its worth requesting the porter service to pick up your bags when you arrive. I had mistakenly omitted to do this and we were quite tired lugging our bags to the hotel! The entire trip from port to funicular to hotel was easy though. Also request the porter service in advance if you want them to pick up your bags on departure.
In terms of restaurants - we thought the food at Bucca di Bacco and Da Gemma (esp the Sicilian raviolo with smoked cheese and aubergines) was good as was the friendly service. The gelato/dessert place close to the Ferragamo store was excellent - I particularly liked the coffee icecream and the biscuits with whole almonds.
We rented a boat from Banana boats (Ettore helpfully supplied us with lots of information on boat rentals) for 3 hours and went around Capri and swam near the grottoes. It was a wonderful experience.
We also went on several long walks kindly suggested by Ettore. The Arco Naturale walk was lovely as was the Arc itself. We took the series of winding steps from the Arc that led to the Faraglioni and the views were breathtaking - including a view on a platform just before you get to the Faraglioni and private beach - the view made you feel like you were standing on the edge of a cliff looking at the Faraglioni - we returned there to watch a sunset. We also used the private beach for a few hours (and negotiated the rate down accordingly) and swam around. At that stage we hadnt discovered the Via Krupp beach or done our boat trip. In retrospect one could always use the free public Via Krupp beach to swim and view the Faraglioni.
We also took the chair lift up to Mount Solare - it was great fun. We then took a walk down the mountain suggested by Ettore. Some of the views was terrific but I would STRESS that this walk is a moderately difficult one (it is more of a wild path down the mountainside and at times you have to use your hands for support as well) for experienced hikers. I dont fall into that category so found it very hard going. I would also recommend you take a torch. The walk takes 1-2 hours but the chairlift stops by about 5pm or so. In the event you attempted the walk and it started getting darker (and you couldnt return to take the chairlift) you would definitely need a torch. I understand there are supposed to be red paint markers on stones throughout the trail but we found none. Luckily we did have internet/google access on our phones so could map our trail. Having said that, at one point on the trail you get a 360 degree plus view of the island and sea all around - its quite lovely. Dont do the walk if its been raining because its hard enough without contending with slippery mud!
Prior to Capri we had been in Positano which I didnt think much of. I expected Capri to be even more touristy. During the day hordes of tourists come in. The advantage of doing the walks is that most day trippers dont have the time/inclination to do them and for most part you bump into relatively few people during the walk. It makes you feel as if you have the island largely to yourself. It was quite wonderful walking past villas with orchards full of lemons, peaches, oranges, flowers etc - a slice of heaven we thought.
Ettore is a great guide and gives you tons of information and assistance. He makes everything easy for you and is the reason La Tosca has its high rating!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC