We just came back from a 2 week vacation in Italy, and I most certainly had to write about each of our 4 hotels. First up was Hotel Sorrento City. Having read a lot of the reviews on TripAdvisor, I would say you really get a real overall view of this hotel, and most importantly, they were pretty spot on. Sorry if this review is long, but if we're similar type of travelers some of this info may help :)

Location -
Sorrento was our first stop in Italy, and the first impression could not have been better.
The hotel itself was so lovely. This was the last week of December, and the holidays could still be felt. A huge Christmast Street in the center of the town, and the bright christmas lights still strung on the street. The weather was brisk in December, but nothing unmanageable. The hotel is perfectly situated at the end of the circumvesuviana line, and such a short walk from the train station. My husband and I wheeled our luggage right off, and took the directions the hotel gave us and were there within a 5 minute walk. I have to say the location was perfect. Hotel Sorrento City is located right on the main shopping street. So if you like the convenience of walking left or right outside of the hotel for a bite, or coffee, this is a great place. We got a great room facing the street so we were lucky to have holiday lights still up and shining down the street. So beautiful.

Staff & Hotel -
The staff - Yolanda, especially were wonderful. They were all English speaking and had great recommendations on restaurants, and what sights to see in 3 days. The rooms were small (typical for Europe though), but very clean. The continental breakfast is just enough to get you started for the day - juice, coffee, toast, deli meats, and yogurt.

Sights -
Capri - short walk down to the hydrofoil (boat that takes you to Capri) - you'll really need a tour once you get to the island, as it's not that easy to get around. But the 4 hour bus tour is totally worth it!
Positano & Amalfi - walk back to the train station where you'll get on the bus.
Takes under an a hour for the stop at Positano, but head to Amalfi (another 45 minutes) first then head back to Positano on your way back to Sorrento.
You won't really need a tour as the busy drops and picks you up right in the towns. These two picturesque coastal towns are so worth visiting. But the star is the bus driving. It's insane how the drivers maneuver this bus through the narrow curves where there are no rails!
Pompeii Ruins - This was our last day before we headed to Rome. We packed up and got on the train. About 25 minutes to Pompeii and you can store your luggage near the cafe at the train station for about 3Euros per piece. The Ruins were quite a site. You'll really appreciate the history!

The location of this hotel is great. It's very close to the bus station and train station . It's also on the main street. The relationship of the staff is very hot , nice and friendly . They are ready to help in every moment in every subject we had questions about . The hotel is small, beautiful and very comfortable.

We recently stayed 3 nights at Hotel Sorrento City with our family of 4 (2 teenagers) in a quad room (had fold down bunk beds). We would recommend this hotel due to the following:
1) Location: Ideal for bus/train travelers as its near the station and on the main street just a block from the main square
2) Breakfast: Good variety and fresh
3) Clean: Building is new or recently remodeled

Our only significant complaint was the size of the room (quite small for 4 people)

Sorrento is a great base -- we did Naples and the Amalfi Coast. Other trips we've done Pompeii and Capri.

We were very impressed with the service at this hotel. They were very professional and were very attentive to our needs. For example, we bought phone cards and had them installed for a local telephone number in Italy. My card didn't work. The manager called the company we bought them from and had them bring the new cards to us so we would not have to miss any of our trips that we had planned for that day. She took care of everything. Chas.