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Hotel Britannia – reviews, photos

3.0 of 5
Via Capo 72, 80067 Sorrento, Italy
Hotel amenities
Hotel Britannia
Hotel Britannia
Hotel Britannia
Hotel Britannia
Hotel Britannia
Hotel Britannia
Ranked #87 of 99 hotels in Sorrento
2.5 of 5 stars 42 Reviews
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42 reviews from our community

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Traveller rating
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    9
    11
    7
    11
Date Rating
Middlesbrough, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Worst hotel ever!!... dirty, staff are rude....”
1 of 5 stars Reviewed 26 June 2011
1
person found this review helpful

We statyed here 20th-24th June 2011 as we were visiting sorrento for a friends wedding. The hotel is basic to say the least- our room was on the 2nd floor and positioned on the back corner. This meant we had a slight view of some lemon trees but if you stepped onto the balcony the view to the left was on a rubbish tip- scrap metals etc all piled in a big heap. Also due to the heat this resulted in a strange smell too but this had to be accepted as it was to hot not to have the french doors open. A fan is provided in the room but it is was dirty/dusty and quite noisy. The 1st night i only got about 3 hours sleep to top it off there was a cockerel nearby who makes a lot of noise from about 4am till 10pm!!!

Our room was old fashioned which is accceptable but i feel that there was a lack of hygiene was the floors etc were dirty. Also we didnt have a bath, only a shower which is poor. On the 2nd day i enquired about moving to another room preferably with a bath- i didnt mention the other issues at this stage. The man on reception was very rude and spoke aggressively to me, telling me that if i wanted to move rooms i had to get the cleaner/maid a substantial present and keep it hush hush from the chinese owners. Apparently the cleaner/maid would have to come and clean our room incase someone came in off the street asking for a room (there was only about 5 rooms in use so i'm not sure why she had to come as a matter of urgency instead of cleaning our room the next day). The way the man spoke to me was horrible he even said that if i didnt like it i could move hotel!!!

The breakfast is really bad- croissants, honey, jam and little toast/biscuits things!

Overall i wouldnt recommend this hotel at all- i had read reviews on here(i should add after we had booked) so expected it to be old fashioned etc but since the last review was a while ago we thought perhaps things had changed/improved. If anything it has got worse. We looked at moving hotels but as our transfers etc were all booked from britannia we just stayed- we only used it for sleeping.

Room Tip: go to another hotel
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  • Stayed June 2011, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Great Location, Comfortable, Just needs better service”
3 of 5 stars Reviewed 2 October 2010

A comfortable hotel in a great location, the rooms were generous in size and had good views from the front balconies. It is an older hotel but as long as you accept that it's fine, the only thing we think could be improved upon is the breakfast - although it states continental there is no real selection. You only have Bread, Jam, Croissants, Corn Flakes and Juice. It would have been nice to have some cold meat and cheese and some other cereals. Also the reception could have given us more information on buses and things like that.

For the price it was very good, comfortable and well worth a visit.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ostrava
Senior Contributor
41 reviews 41 reviews
Reviews in 37 cities Reviews in 37 cities
26 helpful votes 26 helpful votes
“Average hotel for great value”
3 of 5 stars Reviewed 26 September 2010

We spent three nights in this hotel. Hotel Is around 1,5 km from centre. Staff is friendly. Rooms are quite small, but with a furniture equal to prize. Bathroom was clean, water was warm, There was some mold at the corners. I think that for a 30€ for a person you won´t find a hotel at this area in the same quality. Breakfast was very poor and the same every day. Coffee, croisant, white bread, butter, jam, and cheap cornflakes. I try breakfast only once.

  • Stayed September 2010, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask JuliusO about Hotel Britannia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
united states
1 review
“Very helpful staff, average hotel.”
3 of 5 stars Reviewed 8 November 2009

We stayed in the two bedroom suite. Bedrooms were large as was the bathroom. The bathroom had a bathtub with a hand shower and no shower curtain; it was difficult to shower without getting water everywhere. One bedroom had a balcony and the other had a screened in porch; there was no furniture on either. Decor needs updated. The staff was very helpful in making special arrangements as we had to check out at 3:30 am to catch our 4:15 train. Overall a pleasant stay.

  • Stayed September 2009, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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scotland
1 review
4 helpful votes 4 helpful votes
“HMMM!!!!! I would'nt”
1 of 5 stars Reviewed 2 October 2009
4
people found this review helpful

We were in Sorrento for 3 nights and booked this place from a Italian site we got a good deal for the 3 nights but would rather spent another £100 and got someplace nice near town. The pics make this place look great but trust me its not.
We were asked to leave our passport for the nightshift guy to copy and return in the morning, behind the counter there was around 8 or 9 passport no more than an arm reach away from me and to top it all no one at the desk as we walked into reception, quite easy to walk away with them. they also ask you to leave your car keys but leave them at the same place again easy reach from the counter.
the breakfast is a joke you get cheap cornflakes coffee was crap and dont even thing about the tea that was worse. but you do get jam for the bread but no toaster to have toast so if you can handle just this for breakfast them you'll be fine.

  • Stayed September 2009, travelled as a couple
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Hotel Britannia Also Known As

  • Britannia Hotel Sorrento
Address: Via Capo 72, 80067 Sorrento, Italy

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