“LOVELY CLEAN COMFORTABLE HOTEL, GOOD FOOD & SERVICE – BUT, VERY UNFRIENDLY RECEPTION STAFF”
We stayed in this hotel for a week on a half board basis, it was spotlessly clean & bedding & towels were changed daily. The food was excellent with 4 choices of a starter & main course each day, desserts were self service. We had a great time as the hotel was very central and near the main square. The service in the dining room was excellent; the waiters were very helpful, efficient, accommodating & worked extremely hard. On the downside we asked for a room at the back of the hotel as the front overlooked the main road but were told that this was not possible as they were fully booked, even though the hotel did not seem to be over busy, therefore we ended up with a room on the 4th floor overlooking the main road which was very noisy and it was not possible to sit out on the balcony due to the traffic. There were also many emergency vehicles going by with their sirens blaring as there is a hospital nearby. Another downside is that the reception staff were extremely unfriendly and we were told that this has always been the case, they were not welcoming & their attitude was extremely cold, however, this said, we would recommend this hotel as it certainly ticked the boxes for us. Sorrento is a beautiful place steeped in history with so much to see and do.
Our thanks also to Angie our travel rep from Thomas Cook for all her help & advice.
Room Tip: Ask for a room at the back of the hotel when booking as the front of the hotel is very noisy & o...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC