Okay, the strong points for Hotel Eden....Location!! In an outstanding spot, right next to the main square but still feels isolated from the hustle...the rooms are spotless, relatively modern and pleasant to spend time in. We were lucky enough to have a full terrace to ourselves, great views of the Bay of Naples. Luigi was helpful when asked.
The negatives...well a big one for me was the breakfast, I found the range poor at best..and the quality of the food available was not great. For me, a good breakfast can make or break my decision to return. On one occasion, it was a glorious day, I stood up with my coffee in hand to sit outside to enjoy the morning and I was told by a member of staff that I could not leave the room, I found this to be a little over the top, there are tables and chairs outside and I saw no harm in bringing a coffee out with me. I argued my case for a while then handed my coffee back. While on the subject of coffee...here we were, in Italy, in a town that is full of cafe's and restaurants that served beautiful coffee...and the Hotel Eden serve it from a vending machine.
These are small problems that are easily fixed, if rectified it could turn this hotel into a great spot.
Room Tip: 507 or 508 have the open terrace and best views
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC