Not what I expected based on reviews on Trip Advisor.
Amalfi is a small town, and the location was on the outskirts out of the town and had to walk through suburban areas. The walk was unpleasant as you had to walk through a large tunnel and an overgrown garden. Very dark at night to walk up and seemed shady. The service of staff was average, and the rooms were not ready on check in. The room was not as clean - no doona cover, towels had small (alive) spiders in them.The staff also demand cash, and do not accept credit cards. They also do not provide receipts after taking the cash!! (Not a service they provide, as they explain in broken english).
In the morning, an under average breakfast was prepared - just crackers in packets and yoghurt and stale looking ham and cheese slices.
Unable to leave luggage at the hotel, and was told to go to the sister hotel 'Hotel Antica'. We enquired twice to ensure that the rang ahead to ensure we could leave our luggage. They assured us there would be someone there, however due to the unprofessionalism of this B&B, they did a dodgy on us. There sister hotel was locked, closed and no one answered the door. We were informed by another hotel that this Antica had closed up.
So in summary, unable to check in on time, a shady walk, unclean room with insects, poor breakfast, and staff were pushy to rush check out at 10am, even though breakfast was meant to complete at 10am. Unable to issue a receipt of payment when paying by cash.
This place has potential, but unfortunately run like a scam. I would recommend to stay in a larger more reputable hotel next time closer to the Amalfi action.
- Relais Hotel Annalara
- Relais Hotel Amalfi
