We were pleased with our stay here, and will stay here for future visits to the Amalfi coast. The staff is friendly and welcoming. Although I know some Italian, Carmela is fluent in English, and the rest of the staff have passable or better command of English. (I did not get the same vibe as Philomena49 at all; sometimes those tourists who act as 'ugly Americans' get the replies they invite). The rooms are modern, spacious, nicely decorated, and clean. The Air Conditioning worked well. Breakfast on the terrace was a great way to start the day. The location is great--about 100 yards/meters past the Duomo Piazza and up the stairs to the left(look for small wrought-iron sign), then just to the right. We traveled light, but I believe the hotel can provide help bringing bags up the stairs. There is a drop-off laundry service about 2 blocks up the pedestrian street for those interested in traveling light which I'd recommend for any travel on the Amalfi coast--it will make jumping on SITA busses or the ferry that much easier. The city of Amalfi is a nice base for exploring the coast; getting to Positano or Ravello is easy with local bus or ferry service. Amalfi is not quite as steep as getting around Positano. There is no shortage of great places to eat within a 5-10 minute walk from the hotel, our favorite was 'da Gemma.'
Room Tip: Ask for one of the bigger rooms, although all are nice.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC