We stayed at Miramalfi towards the end of a lengthy european holiday, so were probably getting a bit tired and there were lots of places to compare it against. It had been recommended by friends who raved about the view, the swimming and the service.
First the positives .... a spectacular view, there would not be a better one on the Amalfi Coast. The pool and access to the mediteranean is terrific. Travel down the 40 odd metre elevator and walk through the tunnel and there you are on terraced sundecks. The pool is in good order, but swim in the med ... dark blue, fish nibbling at your feet, etc, etc. Found the guys down there to be okay, but yes, they were fairly casual (previous review), but easy to engage in conversation. Dinner in the restaurant (the view again) with formal old fashioned service (but scratch the surface and you have the italian quirkiness and sense of humour). Food was excellent and good value. Breakfast was also very good. The reception area was very helpful and attentive to our needs ... you could tell it was a family business. The cocktail bar for a pre-dinner drink was another plus (the view again) and the waiter friendly and helpful. Entertainment provided on a couple of nights. The transport to the town was great, but perhaps could be more frequent. Rooms were clean and quiet.
Negatives .... a bit expensive I thought and I reckon you are essentially paying for the view. Yes, the rooms are now starting to look a bit dated, but this is not a big issue until you look at what you are paying ... I suppose you just sleep there and enjoy the rest of the hotel. We were in room 62 (one back from the elevator, could just hear it) and yes, there is a "cave" odour in the passage outside the room because it is built intot he cliff (like you get in Santorini), but no big deal. It is a bit of a hike from the town back up to the hotel (15 mins), particularly during the heat of the day and a cab can cost between 10-15 euros, so try and time your return with the hotel transport.
Overall a good place to stay, but depends a lot on what you are looking for ... probably suited to more mature couples ... if you are not interested in swimming and want to party and be on the move all the time, stay in the town.
Last comments ... having visited the Cinque Terra a couple of years ago, one can't help but make comparisons. I think I prefer the CT. Access to and the traffic around Amalfi is a pain, ferries are okay but out of season a bit less frequent. The CT with its train access has more appeal, just! While in Amalfi make sure you visit Positano and Ravello, they were great.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC