We stayed 3 days in this hotel.
Location is excelent, walking distance to main tourist attractions nad easy access to tax. Close to La Zarzamora, a very good spanish restaurant.
It's a nice hotel, but rooms are too small and amenities not so good. Elevators are too slow, and sometimes you can stay long minutes waiting for one.
They say there is a solarium, but it is a couple of chairs and a shower instead. Anyway, you can have a nice view from La Ciudad de las Artes, which you may enjoy.
We parked our car in the hotel parking lot. The automatic exit door was broken, but no one told us that. We need to go back to reception 2 times after paying the ticket to get the door open.
Definitly, not a 4 stars hotel.

Nice efficient and affordable hotel.

If you plan this hotel to be your week-end love nest, be sure to skip on the 6-wheeled double beds, as they move easier then a Prius on the loose!

As we are not native we didn't understand a double bed means two single ones.

Whenever you move in those beds you need to prepare to chase your other half somewhere in the room.

If you like to take breakfast, plan ahead it saves you € 3,50 and it's worth while paying the € 9,00 in advance. Breakfast is a great buffet with plenty of choice and food cooked to your liking, if you prefer.

The area is great, just across the street from the great Calatrava buildings and a big shopping centre in walking distance.

Bus 35 stops in front of the hotel and connects you to Metro line 5 to the airport.

This hotel is correct on paper, nothing super fancy but clean and good bed and good location for the art museum and Oceoanographic. But Staff was a bit inconsistent not always very nice, especially the girls at the reception. Plus, very weird pricing on breakfast not really sure it's legal, they change the price if you book the day before or if you don't book (it goes from 10 to 16euros.) The breakfast however was quite varied with lot of fresh fruits, pastries, tapas... Ok value for 10 not 16. You've got lot of nice little tapas bar in the area where you can eat for chearper. a We have been there for a very sad event in our family and the staff had very little compassion. Another good thing was the solarium on the 11th floor with a great view on the arts museum.

I've just come back from a stay in this hotel. I spent 4 nights there and, well, I was expecting far more from a 4-star hotel. Let me give you some details.
When I arrived at 6 o'clock in the afternoon/evening after a long train trip, I was informed that I couldn't enter my room because there weren't any available rooms. I couldn't believe what I was being said, since I had made my reservation a month in advance and phoned the previous day to see that everything was OK. After 30 minutes at the desk, the recepcionist decided to give me double room.

The room is what you would expect in any hotel. The toiletries are basic (not even a toothbrush!) and the hairdrier did not work well. The room was spacious, as the bathroom, but the airconditioning was not working and there was a lot of noice from the street. If you go to the hotel, it would be advisable to ask for a room which does not look onto the street. The good point is that you will be able to sleep. The bad one is that yuo don't get views on the Ciudad de las Artes. However, there is a solarium (well, a couple of chairs and a shower) overlooking the Ciudad de las Artes, which you may enjoy.

The breakfast buffet is OK, there's almost everything you may need. The coffee is terrible and there are looooong queue to get your toast. If you happen to go when there is a packed trip or whatever, the breakfast room is full and you won't find any place to sit down and have breakfast. Check their times so that you do not coincide. Otherwise, having breakfast may be a nightmare.

Another aspect I would highlight is the slow speed at which the lifts work. You may wait for 20 minutes in the morning to get a lift (even though there are four!). And, well, a four-star hotel without a wifi connection in the rooms is a bit too much! If you want to use the wifi, you only can in the very small lobby they have, next to the TV, so it is not a nice place to check your emails or work if you have to. If you want to pay, you can get a wifi connection in your room.

I would only go back to this hotel if I had to go to the Ciudad de las Ciencias, which is just opposite the street. But I would check Las Artes II, which is next door and may be providing the same amenities.