We visited for a wedding and found it perfect for our needs -comfortable night and base to explore. The staff were very helpful and gave us a map which they marked out bus stops and routes nearby. Public transport great, regular, air conditioned and inexpensive but taxis reasonable too. We recovered from early flight by the quiet and clean pool. no kettle needed in rooms as you can order decent coffees etc at reception. Wish we'd had longer to explore. Huge shopping centre on doorstep including Carrefour supermarket. you can catch a bus to beach but sadly we did not have time.

Stayed here 8 days this month. I know that's a long time for a 'limited services' hotel (their own description) but we chose it for its nearness to the Palau de les Arts opera house. Actually, it's not that near, a good 20 minutes door to door.
Pluses: a good-sized room, a firm bed, crisp sheets changed daily, arctic and speedy air-condtioning, very clean, good chambermaiding.
Negatives: no kettle in rooms (many Ex by HI have them); not allowed to open the windows under penalty of insects. I didn't but have suffered many bites anyway.
utterly unvariable breakfast, whose choice became a little dull by day #8, actually by day #3; no covers over the food, so flies walked across it, also children's hands (one day there was a school trip in who decimated the supplies, took 2 packets of cereal each out of the breakfast room and were very noisy); only apples, no other fresh fruit; no hot food, same 3 meats every day and inedible plastic cheese in single portion, sealed packets; dry bread - but maybe Spain is not famed for bread, this was my first trip, I don't know.
the staff didn't know a lot: the nice receptionist didn't realize they sold Valencia cards (they do): the sullen one suggested we go into the shopping mall to ask how to get to El Puig (where? customer services?) and would not give change for the vending machines; the hotel advertized a restaurant open from 1200 - 0000 but we never saw it open, except for breakfast; it advertized the vending machines proudly as an alternative but then refused to give us change for it; no machine issued coffee.
not nearly enough information for tourists: after all, this hotel is right up the tourist end of Valencia, near the Ciudad de las Artes y las Ciencias ~ no transport maps, no suggestions of places to visit, no advice as to where to eat on arrival on a Sunday, when the alleged restaurant was closed and the machines don't take notes. Incidentally, even the Valencia card, whose prime attraction is ease of use on public transport, didn't come with a transport map. odd.
the walls were very hear-through: the first night a gentleman next door had a loud and happy ending; later in the week it was a loud lady: I nearly summoned assitance for a poor woman clearly in extremis, until she began shouting Si! Si! Si! (I'll have what she's having).

Valencia is a pleasant city and the nearby El Saler mall a great asset but I will not return to the hotel.

The hotel is just... normal. Normal rooms, normal bathrooms, normal prices...
The best thing is the location because you are not so far away from the city centre and you are just on the front of the Oceanographic.
Breakfast as always is included in the room rate and the selection of products is not bad.
The worst thing is the staff. Poor language skills, long queues to do the check in/check out...

We recently traveled to Valencia with our 4 children and stayed at this Holiday Inn. A friend recommended the Holiday Inn in Valencia- be careful! There is a 4 star Holiday Inn in Valencia that is very nice and in a great location. When I went on the Holiday Inn website, the only hotel that came up was this one and I assumed this must be the only one. We looked at the 4 star hotel once we arrived in Valencia, and it was MUCH nicer that the Express and was basically the same price. By the time we arrived and realized our mistake, they were going to charge us one night's stay to change our reservation, so we had to spend our two nights at the Express.
The hotel was extremelly old and smelled musty. Our rooms had paper thin sheets and blankets on the beds and although it certainly wasn't filthy, it was not clean either. There are absolutely no immenities and the staff was not friendly or helpful. You can stay in much nicer places for the same price!