We stayed for one night over the week-end to visit the surrounding areas (Penyal d'Ifach, Altea etc) and booked it on the day before arrival. We called before leaving home to say we would need a parking space, and the reservation seemed ok, however when we got there, the receptionist told us we were going to stay elsewhere, in a hotel owned by the same people, and he didn't seem to leave us a choice. Although he said the other hotel was 3 star superior, I said we didn't want to, as Galetamar had good reviews on tripadvisor, and we had already got all our luggage out of the car, so in the end he said ok, he would just offer it to someone else...The receptionists are very slow, moreover there was 1 girl who was doing nothing, no check-in no check-out, not even answering "how do we get to the beach?" which was 5 min walk away...so we didn't understand why she was there.
The room was ok, although very old-fashioned furniture and not recentely renovated (apart from the bathroom which was nice and newer), BUT beware, if you get a room over the restaurant area it's gonna be noisy at night! we were on the second floor in room 221, and that's not a good one in terms of noise.
Breakfast the next morning was so crowded it took ages to get what you wanted, you had to queue for everything, toast your bread, get juice, coffee etc. They need at least twice as many people working there. I had to wait 10 minutes to get a glass! Tables are also arranged in a way that makes it difficult to move around, making everything even slower, moreover the quality of the food was really not good. They have pleeenty of variety, for instance in juices, that's true, but what's the point if they're all equally bad? You also have to get your own napkins, cutlery etc, you won't find anything on the table...Ok, it's a three star and no luxury hotel, but it's very badly organized, and they should give you less choice but of better quality.
Overall it's ok to stay there provided you don't have high expectations. I must admit I am very surprised this hotel was rated this good...It was rather cheap, that is true, we payed 60€ for one night including breakfast.
Don't stay there if it's gonna be for a longer stay as you'll get tired of waiting and queuing for the reception and breakfast, and it's not one of the hotels closest to the beach either.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC