Arrived Sept 30th, check in a bit fraught as there was a cleaner in charge of the front desk and she was really rude!! When the real receptionaist arrived, he was very helpful and efficient. All staff are really nice here, even though english visitors are far outnumbered by spanish. If you can't cope with lots of spanish people around you, don't come here! Food was the usual 3 star stuff, nothing fabulous but adequate, although we chose to eat in other places most nights. Veggies beware, very little choices for you. Entertainment was all in spanish, but the entertainer, Victor, was very good. He made a big fuss of our little boy, and seemed to really love his job which is great. Rooms were fine in size and had exactly what you need, ie TV etc. the whole hotel was clean. The only moan was that the swimming pool was freezing and a bit inadequate, especially with tiny kids. Our 5 year old couldn't touch the floor in the children's pool, and the water came up to over my waist. It was also placed in a sheltered area, so the water was cold and the sunbathing area was tiny. We hired a car and went to the beach most days, so it wasn't a big problem really. I would recommend hiring a car, because the hotel is quite a walk from a beach and the shops, being in the poorer and slightly tattier area by Poniente beach. On the whole, I enjoyed staying here as I have stayed in 3 star hotels before and this is no different. Perfectly adequate!
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