My husband and I booked all inclusive direct with this hotel. They were very helpful and booking was easy, didnt pay any money till we arrived. The Mediterraneo is opposite the Benidorm Palace so a little walk away from the beach but in a nice part of Benidorm. All the staff at the hotel were very pleasant and couldnt do enough to please. A nice two storey hotel with rooms overlooking the pool, Everywhere was spotlessly clean and the rooms excellent with plenty of space. The restaurant and food excellent, such a large variety of food at all meals. The all inclusive was great value for money, food and drink from early morning till midnight. New Years Eve was a disappointment, the meal was served at the table with no choice of menu, the buffet style would have been much preferred by many people. Entertainment was non-existant at New Year and a big let down. They need to up their game.We went for New Year and possibly would have found more entertainment at home, so this was a major let down, it was a good job we met two other couples to chat to otherwise would have ended up in our room.. Shame because everything else about this hotel was excellent. Buses go everywhere from just outside the hotel and are very cheap. Advice is to book accommodation direct with hotel and flights separate. When we arrived at Alicante it was easyt we just got a bus from the airport and got off the 2nd stop in Benidorm, walked round the corner and another bus No.10 a short distance to the hotel for 8 euro. When we left the hotel they booked a shuttle bus for us which picked us up at the hotel for 9 euro straight to the airport, Very well organised.

Thats what you get when you stay at this excellent hotel. We stayed there in February 2011, liked it so much we decided to spend New Year there. It was every bit as good and The New Years' Eve Gala was superb and included in the AI. The hotel is spotless, the staff superb and how the bar staff kept up their energy with the hours they worked is a wonder. We are going back later this year

We were in this hotel for the New Year and I must say what a superb Gala Dinner meal we had, seven courses with wine and champagne, we were all inclusive and the bar didn't close until 4:00am in the morning. All the staff were very courteous and the bar staff are good too especially Theresa who just loves a laugh, I tipped the bar staff every day with 5 euros and I can assure you they really bend over backwards to help.

Not withstanding the above the meals were very good as well, on the day we arrived I had Steak Pie which was delicious there was also bread and butter pudding, far too much to mention.

The room we had faced onto the pool and it was very quiet at night and we enjoyed a great sleep every night.

This is a good 20 minute walk down to the busy area, but there is some bars a 5 minute walk and we spent nights out at Stardust, Zodiac, Talk of the town, Tropical and the entertainment was brilliant

We enjoyed this so much that we are planning to return again next year

Booked on the Friday, went the following Tuesday January 3rd 2012.Wepaid £620.00 for the two of us for 7 nights.
On arrival the hotel was inviting and very clean. Reception staff excellent and no waiting around.
Room large and clean and the balcony faced the Benidorm Palace and the road.
We arrived in the afternoon. Reception staff seem to speak every language and explained the all inclusive (we had never been all inclusive)

Resturant - I am vegetarian and there was plenty of choice, and again the high standards of clenliness was obvious. One negative was the staff are very keen to take plates away and clear tables so make sure one of you stays at the table as you will find your bread etc has gone when you return. This is the only negative I could find.

Bar staff are brilliant, Happy and eager to please.
If you go to breakfast about 8ish you will see the owner wandering about daily checking the hotel cleanliness and talking to staff etc.

If you are going to Benidorm Palace buy your tickets from reception they are a Euro cheaper.
We went ot the Rock and Roll bar a few nights which is on the same side as the hotel just a few yards down the road. Entertainment is excellent.

The hotel entertainment is typical but entertaining for children. There was bingo a quiz and a terrible duo but that did not bother us.
This hotel is lovely, clean and the staff are brilliant. I would recomend it to all. We are going back in March.
My tip would be book flights, hotel and transfer seperate. 5 days in March we have got for £423.00 for the two of us

Happy Holidays