Just returned from the Flamingo Oasis for a ten day stay.
Bedrooms. We had a pool facing room which had been recently refurbished. As mentioned in previous reviews there is a large bathroom with two sinks, shower over bath, toilet, bidet, and hairdryer. The room was large with loads of wardrobe space. Didn't use the TV but it was a modern flat screen type. Our room had adequate heating. Nice size balcony.
Good card entry scheme which was used for identification and entry key to your room.
Dining room staff. Excellent and hardworking, most very friendly but one or two a bit glum.
Food. Some of it was very good, nice salads, terrific puddings, carvery etc. Veggie dishes available. Some meals were lukewarm. English breakfast was often cold but the choice of continental was good.
Bars and bar staff, again excellent and hard working. Wine, plonk but ok beers soft drinks coffee etc good.
Entertainment: Mixed. Animation staffs were nice kids and hard working but their evening shows were poor. Several of the guest artists were also third rate although two acts Hot Chocolates and Young Boys were excellent. The chap in the piano bar was very good and had pleasant voice.
What spoilt the hotel? The Managements refusal to heat adequately the public rooms. The main bar adjacent to the foyer was open all day but it and the public lounges were cold. The weather was extremely cold and the majority of clients staying were elderly. People were sat about in overcoats to keep warm and management was indifferent to complaint. Even the Thomson ,first choice reps were dressed in heavy jackets. The Manager would not put the heating levels up or open up the piano bar until there had been loads of complaints about the cold.
We booked an all inclusive holiday not just a hotel room. We did not expect to have to spend all our time in our room in order to keep warm.
The piano bar and flamingo theater at night were warm, but these were not open during the day. I have no doubt that in the summer this hotel will be a different place but in winter
It as a good hotel spoilt.
I have no complaint with the staff only the indifferent management.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC