on our recent visit to benidorm we stayed at this hotel.the room allocated was clean and tidy cleaned everyday maid very helpful and pleasent.Pity cannot say the same for other guests,mainly spanish pensioners whowere very rude and arrogant.the food was terribleall spanish and cold.Entertainment was for spanish nothing for englishDo not stay here unless you speak fluent spanish and enjoy the company of rude people.

Food cold,staff rude at times,spanish guests even worse.no seats in bar/lounge area due to spanish and only spanish music.SOUNDED LIKE A CATTLE MARKET AT ALL TIMES.Took 92yrs old mother who could hardly climb steps,no disabled access,and spanish just pushed her aside!She fell off bottom step once,noone bothered.Room was a disgrace,light switch and socket hanging off also aircon unit,paper stripped off ceiling and NO hot water until after midday.Microwave used in restaurant at all meals as the food was always cold by all British guests.Spanish guests in adjacent rooms very noisy especially after MIDNIGHT!!!!!!!!!!Do not touch with a barge pole!

TERRIBLE HOTEL. food awful and cold Spanish clientele pensioners .Hostile enviroment. NOT all inclusive as sold to us. Not fit for British ------AVOID

After spending six wonderful days in spain and at the Atenea hotel. I finded the staff to be very friendly and the reception staff was very helpful the food was brillant with plenty of chioce room all ways clean