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Servigroup Venus – reviews, photos

3.0 of 5
Avenida Filipinas 13, 03503 Benidorm, Spain
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Servigroup Venus
Ranked #17 of 203 hotels in Benidorm
4.5 of 5 stars 248 Reviews
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248 reviews from our community

What travellers say about this hotel
  • Very good(14)
  • Pool area(8)
  • Friendly and helpful(7)
  • Flat screen TV(5)
  • Spotlessly clean(4)
  • Dining room(3)
  • Reception staff(3)
  • Full english(3)
Traveller rating
    114
    84
    33
    14
    3
Only show reviews for Family (47) | Couples (91) | Business (0)
Date Rating
n.e. england
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“good clean hotel let down by average food”
4 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

returned to venus for the second time for a week in february. the hotel was, as before, spotlessly clean, staff and reception brilliant but i was so disappointed in the food this time.
it was very samey, often cold and there was no rush to replace empty trays. the sweet station was the smallest with the least imagination i've ever encountered.
sorry for the negativity but i was so disappointed after enjoying the place so much the first time.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Servigroup, Customer Service at Servigroup Venus, responded to this review
15 February 2012
Dear grumpier,

Thanks for the feedback you have made of our hotel of which we have taken note as it helps us to improve.
We understand that hotel food plays a very significant part in our guests´ holiday enjoyment, therefore, time and effort has been spent by our Head Chef creating a varied menu plan. Although we have aimed to incorporate all types of dishes to suit all palates, we appreciate that food choice is very much based on the individuals taste.
We are sorry to hear you were disappointed with your stay.

Kind regards,
Customer Service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
liverpool
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
“back again”
5 of 5 stars Reviewed 6 February 2012
7
people found this review helpful

have stayed here for the last five years..i was in a group of 12. with only two of us staying at the venus...the other stayed at the queens as they have stayed there for the last four years .. after visiting the venus we are all booked in for 2012 ...all 12 of us... numbers speak louder than words...it,s a great hotel it should get six green spots

Room Tip: if you want the sun get one overlooking the pool
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  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancashire
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Another good stay at the Venus”
4 of 5 stars Reviewed 30 January 2012
4
people found this review helpful

We stayed over Xmas/New Year at the Venus Hotel and once again had a lovely holiday. We stayed the same period last year, hence our return visit and everything was still as good as ever. The hotel is is conveniently situated for the beach, all the night time entertainment is on the doorstep so its handy for everything really. The Hotel itself is spotlessly clean and the food is wonderful, even the fussiest of eaters will find something to enjoy. The Gala Meals on Xmas Day & New Years Eve were fantastic with as much wine as you wanted with your meal followed by Champagne. New Years Eve there was a free bar all night with branded spirits not the cheap varieties, and while we were there Servigroup had the 2 for 1 offer on all drinks again branded shorts and mixers, but this did not include tea or coffee, we were told this offer is on until the end of March. The Pool area is a good size with plenty of sunbeds and with the weather being lovely over Xmas it was very busy with people sunbathing and sitting on the terrace. The only downside is the bathrooms are quite small, but hey, how long do you stay in the bathroom? All in all, another good holiday and I can honestly recommend this hotel tgo anyone.

Room Tip: Pool view rooms get the sun, rooms overlooking the road can be noisy depending what time of year you...
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LancashireKath about Servigroup Venus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle-upon-Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“xmas at the venus”
4 of 5 stars Reviewed 29 January 2012

we stayed at the venus from 17th dec to the 27th december 2011 on a full board basis. no problems, room clean and food very good. however, there was no vegetarian option offered to us for the gala xmas day dinner. starter was chicken soup, no alternative to this nor to the turkey main meal which was on offer. bit disappointed but this did not ruin our holiday, staff helpful, would stay again, however, they are currently refurbishing the bathrooms which are planned will be showers only. this is the only reason we have chosen to venture to another hotel in benidorm which still has baths in their bathrooms for our next benidorm holiday.

Room Tip: rooms overlooking the pool are quieter than the rooms overlooking the main street.
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask leggywaters about Servigroup Venus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Excellent location and food”
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Stayed at this hotel almost as many times as the Servigroup Orange. The food quality is as normal Servigroup standards, great choice, clean spacious dining area. Pool area good, plenty of sunbeds available. Good location to get to the square and surrounding areas. Rooms on the left of reception as you walk in seem slightly larger than those to the right.

Room Tip: Pool view the best, rear facing can be noisy. Rooms to the left of reception seem slightly bigger th...
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  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Servigroup Venus

  • Hotel Venus Benidorm
  • Venus Hotel Benidorm
  • Benidorm Hotel Venus
Address: Avenida Filipinas 13, 03503 Benidorm, Spain
Price range (per night):* INR3,065 - 8,861

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