This must be the worst ALL INCLUSIVE holiday ever. We have done 2* AI's which have been better. The hotel seemed clean, the rooms were basic but functional, the floor was more comfortable than the beds, the staff were OK, the food was terrible, the service at the bars was very slow, the mass of Spanish pensioners was amazing, the entertainment was really non existent, the location of the hotel was awful.

We have just returned from a week at the Gran Hotel Bali, we booked a last minute all inclusive week with lastminute and paid about £320 each (including baggage) Flights and transfers went swimmingly and a benefit for us was that we were the first drop off on the coach. Upon first appearances the hotel was very impressive, very imposing and modern. We checked in without problem but I would suggest that you insist on a sea view, the other rooms don't seem to have a balcony. The room itself was basic, we were in building 1 which is the smaller of the two. It was clean, two single beds with a seperate day bed and a small flat tv on the wall. We were on the 4th floor and had a partial sea view that was very nice. The bathroom was well equipped with a bath with shower over, plus a seperate shower cubicle, bidet, sink and toilet. It also came equipped with hair dryer, combs, shower caps, soaps, small shampoo and shower gel sachets. We ate lunch and dinner on the first day but then did not eat again in the hotel, there was a canteen feel about the eating scenario of which i did not like, but then again the entire area was similar standard. The staff were lovely, especially at the bars, they were particularly happy to assist with my Spanish and I tipped them every time - which seemed to aid the quick service. There are seperate areas at the bars for all inclusive and if people were paying you were overlooked until they were served. This property was definitely crowded for the older generation, so if you are looking for the hustle and bustle of Benidorm, you must have some money for a Taxi or Bus. In short, I thought that the local "booze" was very cheap quality, it was too isolated for us, it almost felt like Blackpool out of season. We hired a car for several days which gave us much more freedom, but when we returned the car we felt isolated again. I know that we were out of season but it was just a little bit depressing. I would definitely go to Benidorm again but without the all inclusive hotel, perhaps a villa or apartment.....somewhere more central and felt like we had a bit more freedom! The beds.....were rock solid, we didn't sleep well at all and have returned with back pains, which is the reason we paid £200 to return a day early. In all, Benidorm is what it is, fun, cheap and fabulous for architectural design, but, we couldn't find somewhere special to eat, it was all the same sort of egg and chips places, friendly people and stunning beaches. I wouldn't stay at this hotel again, simply because the rooms weren't as comfortable as I would have liked, it was chilly and was too far out from the "action" as it were. if you want a quiet, all inclusive break and wouldn't want to venture too far from the hotel, this maybe for you!

Had an excellent week's holiday at the Bali with three friends, one of whom was disabled. The staff were friendly and helpful. The rooms were spotlessly clean and well appointed. The food was excellent with a wide variety of salads, hot foods and show cooking. We loved the evening entertainment and joined in everything. The guests were mainly Spanish pensioners who just loved to dress up and dance. We found them friendly and they taught us their version of line dancing. The hotel was pretty quiet considering that it was full. A few minutes walk from the beach and then a nice walk along Poniente brought you to the Old Town. For those not fond of walking, buses stopped outside the hotel every 15 minutes into Benidorm Centre. Although the hotel was on a hill, the pavements were good and did not hinder our disabled friend on his scooter or in his wheel chair. Our only disappointment were the English 'yobs' who were drunk most of the time and bleated about the hotel not catering for the Brits. You all know the type.. tattoos, vests worn in the dining room, T shirts with obscene writing on.... the ones who make you ashamed to be British! This apart, we found the choice of hotel to be excellent. We enjoyed a very pleasant winter break and would certainly go back again.

i really dont know what people want this is the secondtime here and we were on the 21st floor plenty of lifts too,, food was plentyfull and there was something for every one plus good entertainment on a night it is what you make of it ,,,its your holiday!!! the hotel is clean and if there wasnt a smell of disinfectant you would have something to say!!!