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Servigroup Calypso – reviews, photos


Avenida Derramador 4, 03503 Benidorm, Spain
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83% Recommend
4.5 of 5 stars 97 reviews
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Great value hotel - couldn't fault it for value

Servigroup Calypso

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5 of 5 stars
Tam47   2 contributions
West Midlands
21 Aug 2009 | Trip type: Couples

This hotel lives up to its reputation. The rooms and hotel in general were very clean. Reception very good. We asked to be moved from our front of hotel room to one at the back.; they obliged with a smile.
Restaurant has a good selection of food, well presented and whilst buffet was of good quality.
The staff in the hotel from waiting to bars to cleaning were all very helpful and friendly.
The only minor minor problem we had was with a shoer head that wouldn't stay still so we wrapped it round the shower pole and evry day the cleaner moved it.... but hey if that's all I can find to complain about.
I would strongly recommend this hotel as getting more than you'd expect for the price.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Member since 21 August 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: INR3,638 (year-round)
excellant

Servigroup Calypso

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5 of 5 stars
danandnat   23 contributions
oldham, manchester
6 Aug 2009 | Trip type: Couples
5
people found this review helpful

Just got back from a week long holiday at the calypso and was fantastic. On arrival at 11am we were expecting to wait for a couple of hours before being allowed into our room but after check in were told our room was ready. Our room was on the 7th floor which is a bit daunting if your not too good with heights like my girlfriend but we dont spend much time sat in the room on holiday so that wasn't a problem. The room was adequate size with plenty of storage space for clothes etc. As has been said before you get a fridge free of charge which is great because after a day in the sun its nice to come back upto the room and get a nice cold drink :) the beds were comfortable and sheets would be changed whenever you wanted them to be, same with towels. The chambermaids were superb, every evening we came back to a spotless room and bathroom. The only problem I had with the room was that the bannister on the balcony was aluminium and didnt feel safe at all, I definately wouldn;t have liked staying with a youngster on a high floor, although these only seemed to be on the rooms at the front of the hotel the other rooms seemed to have more solid looking 1s. Around the pool there are plenty of sunbeds, we never had a problem getting one at any time of the day, and you can chose to be right next to the pool or at the back away from it. Also the pool is saltwater which was a bit of a pain but was bearable. The only thing I would recommend is to bring you own drinks to the pool as they are pretty expensive at the bar. 1.60 for a small glass of pop filled with ice. I dont think your ment to have your own drinks round the pool but we just kept them in our bag :) In the restaurant the food was great something different each night and very good quality, if your not adventurous they always have pizza chips etc but be warned if your veggie then there wasnt a veggie pizza the whole time we stayed but loads of fresh salad. You pay extra for your drinks 1.20 for a bottle of water. 1.60 for a bottle of pop and 1.70 for a bottle of amstel beer. We found all the receptionist very polite apart from 1 older man who seemed a bit grumpy and we dint have a hair dryer so had to keep going down to borrow one each night (which you leave a 10e deposit for) The hotel is in a great location 5 min walk from the beach, 5 min walk from the main bar/club area. and you have to go and watch tony scott a comedian who is on at 10.15 in stardust, the funniest person I have ever seen in my life. If you dont like being made a fool sit towards the back right hand side though :)

hope your have a fab time like we did :)

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Member since 03 July 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: INR3,638 (year-round)
excellent food

Servigroup Calypso

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4 of 5 stars
joandco   4 contributions
manchester england
30 Jul 2009 | Trip type: Friends getaway

very clean hotel, staff really friendly in a nice quiet part of levanti but only a five minute walk to nightclubs /pubs/food etc.

If you like stand up comics go to steptoes bar really scruffy pub but excellent comedy and great special offers on beer like 2 4 1.
Hotel itself was spotless and the food was fantastic..

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Travelled with With Friends
  • Member since 11 September 2007
  • Would you recommend this hotel to a friend? Yes
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Average price*: INR3,638 (year-round)
Not what it was 4 years ago

Servigroup Calypso

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3 of 5 stars
lojoHerts   1 contribution
herts
10 Jul 2009
2
people found this review helpful

Just spent 3 nights in the calypso with my eldest daughter (19 yrs) in 4 years the themed nights have become pretty non existant though there is always well cooked food to eat - warning the 2 for 1 drinks deal had stopped when we arrived (5th july 2009) and prices for drinks steep 1.20 euros for small bottle of water with meal, requested low floor as petrified of heights got put on 6th floor which i could not even go on to balcony - to change to lower floor 60 euros !!! Rooms tiny or could be because we had corner one (half the size balcony of others) not as impressed as i was 4 yrs ago but plus points good proximity for beach and strip if you like the nightlife - staff friendly and small fridge in room free of charge

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Travelled with Other
  • Age group 35_49
  • Member since 10 July 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Management response from Servigroup, Customer Service Dpt.
(Management representative)
28 Jul 2009
We would like to take this opportunity to thank you for choosing the Hotel Servigroup Calypso for your recent stay in Benidorm and also for taking the time to share your experience on Tripadvisor. However, after reading your review, there are a few points that you mention that we would like to clarify:

Regarding the themed nights that the hotel used to offer in its buffet restaurant, these were substituted in 2008, after the refurbishment of the hotel’s restaurant, by a special show cooking section that offers a selection of freshly cooked dishes every day of the week.

In terms of the 2x1 offer on drinks offered at the hotel’s bar, this special promotion was only temporary and unfortunately ended before your arrival at the hotel, on 30th June.

Regarding the matter that you mention about the cost of changing rooms, there must have been some misunderstanding, which we apologize for; since there are no costs involved when guests request to change rooms during their stay at any of the hotels that belong to the Servigroup chain.

Your comments and opinions are very important to us and will be taken into account to improve the service and standards that we offer our guests during their stay.

Best regards,

Customer Service Dpt.
Servigroup Hotels
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Average price*: INR3,638 (year-round)
Solid 3 star hotel

Servigroup Calypso

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4 of 5 stars
Fil-Troubadour   6 contributions
Boston, MA
3 Jul 2009 | Trip type: Family

Stayed in the hotel in June 09 with wife and a kid. This hotel, as well as most of the town caters primarily to very adult crowd, which came as a bit of a surprise. The hotel is a solid 3 stars, simple, but clean room, good location close to the beach. The bed, like in many other hotels was made out of two smaller beds that slide apart. The restaurant has very welcoming hosts and the food is alright. Parking for $10. Had to leave deposits for safe key and the TV remote. I don't think this hotel will surpass your expectations, but it will most likely meet them. I would not recommend the town of Benidorm for anyone who considers himself of a younger age.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Travelled with Family with Young Children
  • Member since 05 December 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: INR3,638 (year-round)
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Servigroup Calypso Also Known As

  • Servigroup Calypso Benidorm
Address: Avenida Derramador 4, 03503 Benidorm, Spain
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