I was in the Palace block, which is the taller of the two blocks. As I was near the top, I had good views over Benidorm and between the gaps I could see the sea. There seemed to be more British in this hotel, compared to the other block.
The complex is very close to the old town, where most of the shops are, and just a bit further is the beach, so, very well located.
Both the complex and the resort seemed to be full of spanish pensioners, time of year?.
Rooms were recently refurbished to a good standard and whole hotel was clean and spotless. Three lifts were plenty enough.
Staff were friendly and helpful.
For the price, the food was good quality and with plenty of un-processed meats and variety.
Indoor swimming pool was not very big, but useable and very warm. There was a small gym, alongside, that had the normal machines, which all seemed to be working.
The entertainment in the Palace building did not seem to 'take-off'. Perhaps the seating configuration is wrong?. Mainly British attendees.
In contrast, the entertainment in the other building was packed every evening with the spanish pensioners dancing. (same entertainers as in the Palace building). In other hotels like this, there are more non-spanish and they join in and make the atmosphere less spanish dominated.
In conclusion, a very good hotel for the price, but it justs needs a few more British guests.

Just returned from this hotel on 14/1/2012 and was not disappointed. The hotel was spotless staff were courteous and food was plentiful and varied.for british and europeans. Bars n shops nearby as is the beach n old town. Levante area is a little further. Entertainment needs reviewing but there is a resident organist and you can also use the other hotel on the complex. This is a good 3 star hotel.

Good location. Everything in the hotel was clean & worked. Nothing too fancy - a good functional 3* hotel that has everything you need.

Staff were friendly - it was very busy at times especially in the dining room. The food was OK. I see from previous reviews some people didn't like it but I always found something good to eat - there was plenty of it too - as much as you wanted & a reasonable variety of dishes. I rather enjoyed the food. I found spring rolls and green beans a strange choice for breakfast but I just chose something else! Lots of choice. The coffee was good. I noticed the chefs & kitchen staff worked hard to feed lots of people coming & going as they pleased at different times. the food & catering are fine. You'll be OK!

The hotel did have a lot of Spanish people as guests but, being as it is in Spain I can't say I think this is a fair criticism!

It's priced right and my rating is based on what you get for the price - very good. The food is plentiful, good quality, good variety & plenty of it. Rooms were clean & tidy. The shower in the room was hot & powerful.

I would recommend this hotel. Enjoy your stay.

have just returned from this hotel, 22/11/11,my wife I and were very pleased with the hotel, but unfortunatly the food left a lot to be desired,i understand its more for the spanish people, but chips for breakfast! also green beans! my wife is coelic so she had to be extra careful, which left her with not many choices, had salads most days.dont go to this hotel if you need special diets.