A friend and I came to Pamplona for the Festival of San Fermin; we stayed two nights at the hotel. We found the hotel free shuttle into town most helpful. One of the hotel shuttle drivers took the time to point out specific places of interest on the street map. The room was clean, service was friendly. It was nice to be a short distance from the craziness of the festival and come back to a quiet hotel at night. Would stay here again.

A group of us booked this hotel for the 2011 San Fermin festivities. We loved the fact that it was close enough to the city center, yet far enough away to remove yourself from all the action. We found the free hotel transport to and from the city center to be VERY helpful as securing a taxi with all the crowds would have been a nightmare. Our rooms were very nicely equipped and decorated, complete with a large bathroom, plenty of counter space, large spacious rooms and comfortable beds. The hotel staff was super friendly but spoke broken English. The hotel restaurant and room service was great and very convenient. I cannot comment much on the hotel's location in relation to local markets or shops, while we were there most of city was closed for the festivities but the McDonalds across the street came in very handy for our off-hours snacking. Overall, a nice relaxing stay that was much needed from all the partying.

This hotel is just o.k. I don't know what I expected from the third highest ranked hotel that was charging me 320 euros / night.

THE GOOD: Beds were comfortable. Room was stylish and quiet. There was a free shuttle bus to the city center every 15 minutes from 6am until 11pm. Parking is free in the parking lot, just in front of the hotel. We liked the "mongolian grill" (That's what we call it here in OH. You select the raw ingredients and they cook it for you. It's basically Chinese food.) restaurant that was next door. McDonalds is right across the street.

THE BAD: Hotel was overrun with teenagers. I didn't know hotels accepted groups of kids. The shuttle bus had only 8 seats, and there were usually at least 15 people in line. The round trip took 15 minutes. The room was small and the rate was high. We requested a very early wake-up call and didn't get it. Good thing we also set our cell phone! When we mentioned it to the front desk, the woman said, "We knocked on your door at the appropriate time." There were three of us in the room and none of us heard any "knocks". The shuttle bus hours weren't good. If you want to see the bull run from the street, you need to get there before 6am. Also, if you want to watch the 11pm fireworks, the shuttle won't be available for your trip back to the hotel.

MY SUGGESTIONS: I think I would save some money by staying at one of the hotels around Park Yamaguchi. The public bus service is very good in that area and it is much closer to the action. We rented the best balcony in Pamplona, right at the famous curve, by motioning to a woman standing on the balcony the night before the run. Her name is Carmen and she speaks Spanish. I'd learn a few Spanish words before calling her....dos amigos, Sabado, Julio ocho (How bad is my Spanish!?) or have a Spanish speaker call her. Her phone number is 626-771-523. I told her I would post this on tripadvisor. We didn't have to pay until the day of the run. She charged us 60 euros per person for the most fantastic view of the encierro. Her balcony allows you to watch runners coming down Mercaderas and turning onto Estafeta. Amazing!

After a long journey we selected this hotel for a overnight stop on the strength of the web site. Unfortunately the reality somewhat different. The advertised restaurant was closed. The limited room service menu got us a tepid offering best forgotten. The wifi was so slow I gave up on it. We were glad to leave next morning and went in search of something to eat.