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Hotel Pamplona Plaza – reviews, photos

Av Marcelo Celayeta, 35, 31014 Pamplona, Spain
Hotel amenities
Hotel Pamplona Plaza
Ranked #23 of 38 hotels in Pamplona
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    7
    19
    6
    3
    3
Date Rating
New York, NY
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Basic and needs better maintenance”
2 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Only stayed for one night here is a quick rundown
Pros:
1. although outside the old town, it's only a very direct/easy 10 minute walk into the old town where the bullrun starts
2. very nice customer service, courteous and friendly
3. free parking: if you are traveling with a car, it's a good place to be, large underground parking space for free
Cons:
1. dirty - bed cover is not clean, walls are dirty with shoe marks, smells of cigarette smoke
2. malfunctions: the shower's very strong so be careful not to spray water everywhere, our door key didn't work (turning round and round without catching)
3. a bit loud - room facing street catch the traffic downstairs clearly, I was hearing cars driving by all night.
Over all, one of the worst in my experience with budget hotels. Vino+pintxos crawling in town before coming back to sleep helps

  • Stayed January 2012, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask notrace25 about Hotel Pamplona Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Clean, close to train and friendly”
4 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

I chose this hotel because I was only staying in Pamplona one day and preferred to stay on the outskirts of the main city (ie: the old, more well-known part) so I could be close to the train since I had an early departure the following day. I had seen a review on hostel.com or hostelworld.com that said this place wasn't close to the train. I think that is inaccurate. I got a little disoriented when I arrived but it was only b/c I was unfamiliar with the city. The walk to/from the station to the hotel is about 10 minutes, which is great when you have an early train.

The staff was extremely friendly and helpful. I spoke a little Spanish, but was expecting a call from someone who spoke no Spanish at all. Since they had to call the main # to get to me, I was concerned that the language barrier would prevent them from getting patched through to my room. There was a little confusion involving me running up and down the stairs, but they were so nice about it and it all worked out in the end.

I was on the second floor, which made me feel a tiny bit safer b/c if you open the metal shutters, there's really no safety precautions or something to prevent someone from climbing into your room. I only kept them open a tiny bit, and only when I was in the room. The room itself was very clean and spacious enough for 1-2 people. Both the bathroom and room were exceptionally clean and modern. And I appreciated the mindfulness of energy efficiency; you can only turn on the lights if your room key is inserted into their sensor (which I didn't realize at first). It prevents people from wasting electricity when they leave their room.

The area itself is so so. It's not what you might expect when you think of Pamplona. Even some Pamplona natives I had met there referred to it as the 'ugly' part of the city. They said it wasn't dangerous, just not as pretty to walk around in. To get into town where everything is really happening, you have to walk about 20 minutes. I got completely lost (again), but was fortunate enough to come across this cute little old man, who, without understanding a word I said, was able to walk me into town and point out some sites. The people in general seemed friendly.

It's a very small city, but has some beautiful sites, especially the restaurant Meson del Caballo Blanco. Gorgeous view and delicious food. Definitely worth checking out.

  • Stayed April 2011, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask hunter_queen about Hotel Pamplona Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athlone, Ireland
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Good value hotel but lacks character”
3 of 5 stars Reviewed 9 August 2011
2
people found this review helpful

We stayed for 2 nights. Rooms basic but clean. Very good value for money. Unfortunately it is possible to hear guests in next room and traffic can be noisy.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Maurafromgibberland about Hotel Pamplona Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northamptonshire
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Helpful and friendly staff, a good value stay.”
5 of 5 stars Reviewed 3 May 2011

We booked a double room which also included garage parking. The room was very clean though could have done with a hair dryer! It is a pleasant 10 minute walk along the river to the centre of Pamplona. We would definitely stay here again if in Pamplona

  • Stayed April 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Diam0ndDeb about Hotel Pamplona Plaza
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UK
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Customer service was excellent - the staff could not have been more helpful”
4 of 5 stars Reviewed 9 April 2011

We arrived at this hotel at just before midnight after a twenty four hour ferry and a three hour motorcycle ride! The gentleman on the front desk, although speaking no English, arranged for us to be supplied with food and a lovely bottle of Rose wine which was a life saver! The staff bent over backwards to make us feel welcome and to help us with directions, secure parking and generally everything we needed to make our short stay enjoyable. Although only a two star, we would thoroughly recommend this to anyone seeking a hotel in this price range.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask robinaUk about Hotel Pamplona Plaza
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Additional Information about Hotel Pamplona Plaza

  • Plaza Hotel Pamplona
Address: Av Marcelo Celayeta, 35, 31014 Pamplona, Spain
Price range (per night):* INR3,567 - 31,766

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