If you work with the University of Navarre as I do, then this hotel is perfect. Of course you cannot expect top concierge or even bellhop services, but the people in the reception are helpful and very polite. The university is just 5 minutes' walk and the hotel itself is close to various establishments including a convenient china shop, the Europcar car rental (at the lobby), a good bookshop, and a good Irish pub.
I just had one major problem: the internet connection was quite poor. I use a Macbook Pro, a Macbook Air, and an iPad. Neither could connect to the wifi properly. It must have either been the router on our floor, or the ISP. In any case, the internet connection was fine in the lobby and in the bar.
And the bar service was great! The bar had previously won a prize for having one of the best pintxos in town. The 13th Pintxos Week just started last Thursday and the bar is once again in competition. Try one of their pintxos and you will be impressed and then ask Marian to give you the best wine in their cellar and your night is complete!
Nothing fancy, but a good place to stay.
