The staff were very welcoming, and the front desk staff very proficient, knowledgeable and fluent in English. I needed directions to look for an apartment in several locations and the receptionist was extremely thorough in explaining how to get around. They go the extra mile for their customers, and this was very apparent.
The room was beautiful! An intoxicatingly rich looking mix of cherry and soft maple wood, blended with gorgeous lighting and an incredible view of Yamaguchi Park, I enjoyed every minute spent in the room. The sound proofed walls ensured silence, free access to Wifi internet gave me the freedom to work from 'home', an individually controlled thermostat and the fully equipped bathroom and closet were a female traveler's dream.
My one complaint though, the restaurant is very pricey, and considering the rooms aren't exactly cheap I thought for the least breakfast could have been included.
