I got back from my vacation in Madrid (which took place between the 19th and the 24th June). Madrid is a lovely city and this hotel was the perfect place to stay and to explore it. As mentioned by the reviewers here, the room was very comfortable and well designed and the breakfast was excellent but what made this hotel very special for me was the amazing staff. I've been in several hotels before but have never encountered such a kind, polite, professional, and efficient staff which made my stay wonderful!
The location of the hotel can't be better! Usually I try to avoid central places, since they tend to be extremely noisy at night, but exactly as all the other reviewers said, the hotel is located on a little side street so it's very quiet despite the fact that it's very close to the royal palace, to Plaza Mayor, to Puerta del Sol and to Gran Via. If you want to walk to Paseo del Prado, where Madrid's famous museums are located, just walk through San Jeronimo street from Puerta del Sol and you'll arrive at Thyssen-Bornemisza Museum and at Neptune square (from which you can walk to Museo del Prado). By the way, if you're in San Jeronimo street, don't miss Casa Mira (in #30), best place to buy turrón http://www.gomadrid.com/shopping/Casa-Mira.html
Well, back to the hotel :-) Thought I didn't use most of the services it offered (like free DVDs and books rental), I think those unique services really reflect the hospitality of this hotel and the willingness to do as much as possible to make our stay pleasant. I also found the map, the brochures and the booklets (with events and important addresses in Madrid), which I got when I arrived, very helpful.
I also used the shuttle service from the hotel to the airport which I found very comfortable and efficient. If you plan to use this service (13 € per person) please allow one hour ride to the airport. I wish they offered a similar service from the airport to the hotel….
Please feel free to contact me if you have any question regarding this hotel or my stay in Madrid!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
21 August 2012
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Thank you for choosing Hotel Meninas and for sharing with other travellers your kind opinion about our facilities and services.
It is very rewarding for us to know that you have good memories from your nights in our hotel.
We hope to see you again, here in our hotel situated in the heart of the city.
From the heart of Madrid and from our entire team we extend our warmest regards.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC