Initially, we were upgraded to a superior room. We appreciated this, but found the room unbearable, due to street noise. The double glazing evidently does not work well. We ended up in a standard room, which was quieter, apart from the noisy air conditioning roaring away.
The room was not clean. There was dust and grime in corners. We had to ask for the sheets on the (hard) bed to be changed, as they were dirty and stained.
Our biggest disappointment (and shock!) was the bathroom door. It was see through glass and did not close properly. Personally, I prefer more privacy when using the wc. As a long married couple, we could (just) cope with this. It would be difficult and embarrassing for friends sharing.
Service at breakfast was poor, with not enough staff. The breakfast room was cluttered and disorganised and everyone kept bumping into each other.
We were also very disappointed with the in room wifi. We were unable to access our emails. Staff seemed unconcerned when we complained.
The location of this hotel is very central. However, if you value privacy in the toilet, want to check your emails and appreciate clean sheets, stay somewhere else!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC