We chose this hotel because it offered a free shuttle on expedia and breakfast. We got here to find neither one of those to be true! We spent 25euro on a taxi from the airport! The hotel is 3 stars tops. it's clean but very bare bones. The first room we were in sounded like there were drums beating when we turned the air on so we moved rooms. Not a good value once you add the taxi costs when there are plenty of hotels with free shuttle service.

Room was spacious and very comfortable. Free internet usage was a bonus. Food was excellent value for money. Not far from the Metro, there are a couple of useful shops nearby and a couple of restaurants which was really handy. Could do with adding a couple more English channels to the satellite selection e.g. movie and entertainment.
A very relaxing week.

This can probably be called an "airport hotel" given the proximity to Madrid's Barajas international airport---which is what I chose it for laying over a night before a long flight home to California. The property seems pretty new, 4-*** and well maintained. It also appears to market small conference meetings also.
As the final test of any hotel--it gave an excellent night's sleep with quiet rooms and comfortable beds -- just what I needed before my next day's 30-hour odyssey to reach the west coast of the US !.

One problem with Madrid's airport district is the pretty fair distance from the city center. Taxi fare will be about 20 to 25 euros to get to many "airport hotels" like this one (a metro is possible with one transfer stop in between which could be inconvenient if you're hauling major luggage). One way to save is on trips to the airport if you could find other guests going there too and split the cab fare with them.

The complementary Wi-Fi was fine which was a help and the price (relatively speaking for Madrid) was a good offer via www.hotels.com

The BEST thing about my stay was the incredible guest service given by Ms. Cinta Correa Castano, Reception Manager. She very efficiently recovered a wrist watch I forgot in my room in an anxious rush to get to the airport.
When I realized my error and called from my departure gate before boarding the staff swept my room, found my watch--and then she arranged to get it to my Spanish residence within 24 hours via mensenger service. The watch has high sentimental value and would be hard to buy again---and she treated my concern like her own in coming to my assistance. BRAVO !!

There are always surprises. I got this as a result of Priceline and I was freaked out when I looked at its location and more freaked when I tried to find one cold December evening. The walk from the Suanzes Metro stop was dicey to say the least in that it was a brisk fifteen minute walk to the metro station on the number 5 line. When I finaly arrived, I was pleased that the huge bunker of a hotel had large rooms and a super duper large bathroom. The staff is really competent and not only that, they are down to earth yet very professional.
The walk to the metro was ususally long, past showrooms and a gas station BUT I soon learned another way.
If one gets off the metro at Ciudad Lineal and waits for the 105 bus which runs on Julian Camarillo, one can skip the walk altogether and arrive after the bus makes a left turn on San Romualdo.
The breakfasts in the restaurant are a great deal on the weekends if they are having a special discount. Otherwise, the food is just alright. The free and very swift wifi is a great feature in the hotel that other properties, even those which are more pricey would be wise to emulate. When weeks later I was stuck without wifi because another nearby hotel had no connection to the internet ( right? ) the staff here was nice enough to remember me and let me use the two free pcs in the lobby. Very nice.
The only drawback besides the remoteness is the lack of a gym. the building is huge thing and though there is parking, no gym? I guess they are hoping people will walk to the metro. Nearby there is a park to run but I did not try it. I would later try another Confortel in the Madrid area and was disappointed after staying at the Confortel Alcala Norte.
The rooms are huge for Madrid and I think that one could do worse by booking a hotel in Madrid, centrally located or not, and not giving the Confortel Alcala a chance. One just should get used to a little hike.