The airline lost our luggage and the hotel staff couldn't have been nicer helping us track it down and dealing with the airline. Rooms were basic but clean. Great location to walk to anything.

This place was fine for a trip in early July 2011, two nights. It's nothing spectacular, but I can't find any particular faults with it either. The room was clean, quiet (others have said it is very loud, but we did not have that problem at all), comfortable. It was a small room by American standards, but seemed fairly normal by European standards. It offered free wi-fi that we used with our smartphones. No pool or breakfast or any fancy-schmancy stuff like that. Near the main Madrid train station with easy walking access to the Prado and Reina Sofia and other museums.

Overall, a fine place and I have no specific complaints, it just didn't wow me.

Stayed here several days this summer and last. Perfect location for the big 3 museums. Easy walk to Atocha Station where the 2 euro airport shuttle arrives/leaves from--as well as trains to many destinations. Wonderful, helpful staff. Reasonably priced, spotless. Air conditioned. Reasonably priced restaurants in the back streets behind the hostal.

Perfect! Extremely nice staff. Clean, silent, cheap and excellent location. If you need luxury this is not your place, but if you came to explore Madrid city, not hotel, and just want to have a good night sleep in cozy place this is perfect.

Staff has a lot of good tips to do in Madrid, from trips to restaurants. Easy to find.