It is only sensible to start wondering, seeing a 3-star hotel in the 65th place of all Madrid hotels, what is going on there. What kind of place this is. Seeing the hotel photos, also magnifies your desire to first hand experience staying in Silken Torre Garden, considering the attractive offers available.
When I first got there and saw the hotel from the outside, I have to say I was a little concerned, since I was awaiting a shining skyscrapper, from what i had seen in the photos. But these expectations, of course, were not logical. There must be some reasons to typificate this hotel as a three star after all.
Went inside, and checked in two hours earlier than normal. Every reason to be grateful about that, of course. Used one of the 4 (satisfyingly fast and ok seized) elevators, and got to the 9th floor, where my room was.
I was amazed by my room. It was truly fantastic. I've payed more in the past to stay in worse places, claiming themselves 4 or even 5 stars. But this room was excellent. Very big-could be a small apartment, with well-seized windows, from which you could enjoy exceptional view. The bathroom was large as well, and all made of marble. I felt like living in a New York sky scrapper.
Now, talking about the stuff, could not have any complaints, they helped me with whatever I wanted and were polite and professional enough. Room service was ok too, providing what necessary in time. Breakfast was another advantage of this place, and I have to say that it was the richest I've ever had in 3-star place. It is clear in this hotel that the people working there, from the hotel manager to the cleaning ladies, are doing their very best to make their place the best it can be.
The only disadvantage could be the location. Or, better, it is not a disadvantage, but could not characterized as advantage, too. There is a very close metro station (Alsacia), which is on the red line, and connected directly with central stations (Sol, Opera etc). But it is a little far. Only a little. It is a 20 minute trip from Puerta del Sol to Alsacia. If you don't care about this, Silkent Torre Garden is the perfect place for you-and in a price that could be characterized as bargain.
Room Tip: Ask for a high room. You'll be rewarded with nice view.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC