If you go to Madrid like me for business reasons, you'll like this hotel. Excellent rooms and free gym and minibar makes your stay a better one. I came here very often and staff is very friendly and always welcome you with a smile.

Well located near UPM, with easy access to the metro, and a very good breakfast. Pity not all staff speaks English and that Internet comes at an extra price..

From the moment I booked this stay I was impressed by the information and the way you were made to feel important. The staff were excellent. The information and directions easy to use. The rooms brilliant. The amenities were second to none. The location of the hotel was excellent for eating and travel.

As others have said, this is really great value - for the price you pay, you get a large room, comfortable bed, free non-alcoholic minibar and continental breakfast. As a place to stay when coming to Madrid on business, or for those who are happy to use public transport to get around, it can't be beaten.

There are a couple of downsides for the business traveller that you need to consider. Firstly, I was told that there was no iron anywhere in the hotel (except for the laundry service), which was a little inconvenient. Secondly, the wired internet (didn't try wireless) was OK for web surfing but the virtual private network wouldn't function. However, overall a great stay and great value.