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Principe Pio Hotel – reviews, photos

3.0 of 5
Cuesta de San Vicente 14, 28008 Madrid, Spain
Hotel amenities
Principe Pio Hotel
Ranked #258 of 453 hotels in Madrid
3.5 of 5 stars 169 Reviews
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169 reviews from our community

    Trip type
Traveller rating
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    59
    49
    17
    15
Date Rating
Kent, U.K.
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Great Hotel for insomniacs - if you stay here, you will quickly become one !”
1 of 5 stars Reviewed 21 January 2012
3
people found this review helpful

I have just returned from a 4-day trip staying at the Principe Pio.

First the good news - the rooms seem to have been renovated fairly recently (probably last few years), although there are the occasional defects (mould on seal around bath, etc.) and it faces the Royal palace, so a great position for tourism.

Now the bad - I stayed here with a group of work colleagues - all of those who had rooms on the back of the hotel slept like a log - without exception, those of us on the front of the Hotel got a maximum of 2-3 hours' sleep.

The basic problem is that the Principe Pio sits right on top of a major road, so when the traffic is moving, there is a wall of noise which hits every room on the front of the hotel, no matter which floor you are on (two of us were on the 5th. Floor) - the only time that sleep is possible is when the traffic dies down (between around 2 a.m. and 5 a.m. - after 5 there is an odd effect - there is a rush of traffic, then silence for a few minutes, then another rush of traffic - basically the silence is when the traffic-lights are on red !

It is clear that attempts have been made to rectify this problem - the windows have some of the biggest double-glazing units that I have ever seen, which originally must have had metal shutters in the middle of the two panes, presumably to cut down on light and noise - those shutters have since been removed and all that the large gap between the panes seems to do is to amplify the noise.

The hotel could, of course, fit heavy, thick curtains to try to reduce the noise, but the curtains they have are some of the thinnest that I have seen.

We did, of course, try to change rooms, but not surprisingly, all of the rooms at the back of the Hotel were taken for the whole of our stay - when telling us this, the receptionist had the strangest of wide smiles !!!

We had planned to use this Hotel as the standard base for our regular visitors to our Madrid Head Office - instead, it will be placed on the growing black-list of hotels never to be used under any circumstances.

If you value your sanity (sleep-deprivation can do strange things to the most stable of people) avoid this Hotel at all costs !!!

Room Tip: Either:- 1) Get a room on the back of the hotel, or; 2) Find a decent Hotel !
See more room tips
  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Principe_Pio, Director de Relaciones con Clientes at Principe Pio Hotel, responded to this review
5 March 2012
Dear guest,

We are terribly sorry to hear that we weren't able to meet your expectations during your recent stay with us.

Our location is one of our most attractive features since we are at a walking distance from some of the most emblematic points in the city, such as the Royal Palace. Unfortunately, such strategic location also comes with some disadvantages.

Since your stay, we have looked into fixing this inconvenience and we would love the chance to show you our improvements. Please contact us directly, and we´ll make sure to arrange any especial requirements.

Best regards,

Príncipe Pío Hotel - Madrid
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Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Short break in Madrid in March 2011.”
3 of 5 stars Reviewed 17 January 2012

Very good location for walking into the centre of Madrid. The area in which the hotel is situated is a little seedy but unthreatening. Staff friendly and helpful and no complaints about the room or breakfast arrangements. We are a couple in out late 60s and found everything satisfactory. A good choice for a budget hotel and would be happy to return. For those visiting Madrid for the first time make a point of booking a meal at Botins Restaurant. It is an experience.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Principe_Pio, Director de Relaciones con Clientes at Principe Pio Hotel, responded to this review
19 January 2012
Dear guest,

We are glad to learn you enjoyed your short break exploring Madrid and staying with us at Principe Pio.

As you mention in your comment, our location allows our guests to discover the city inside out, right from the cultural and historical center.

We would love to have you back next time you plan a visit to Madrid. Please let us know in advance so we can make the proper arrangements and honor any especial request .

Kins regards,

Hotel Príncipe Pio
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Torrevieja
1 review
“location best thing about this hotel”
2 of 5 stars Reviewed 16 December 2011

Excellent location for many of the sites and shopping. Local cafeterias serve really good food at low rates. No table cloths at these places but great food and local clientele.
Hotel room was clean and towels etc. changed daily. Extremely noisy at night. Children running in the corridor above us. Walls must be paper thin as I could hear the gentleman in the next room snoring! No attended bar - really fancied a nightcap after our evening meals. Couldn´t find anybody who ate in!
We sat in the reception area while waiting for our coach back together with about 30 others.. And there was not even a coffee available - what a wasted money spinner.
Couldn´t really recommend this hotel but it has great potential.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Well located hotel”
4 of 5 stars Reviewed 27 November 2011

We have stayed in family in this hotel. It is well located near the Royal palace. It is quiet, not too central but very near the centre. Rooms are OK for the category. The restaurant is correct and not too expensive. We had our little dog with us, it is OK to have the dog go outside, there are quiet streets nearby. There is an internet lobby that is OK to check e-mails. There is a good ambience in this hotel.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Didam_de_banlieue for Madrid
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Principe_Pio, Director de Relaciones con Clientes at Principe Pio Hotel, responded to this review
29 November 2011
Dear guest,

We are happy to learn you have enjoyed your time at the Príncipe Pío Hotel and we would like to thank you for taking a few minutes of your time to share your experience with other travelers on TripAdvisor.

Our privileged location allows our guests to adventure out and discover on foot some of the most touristic spots of the city, such the Palacio Real, Calle y Plazo Mayor, Gran Vía, Puerta Del Sol. And it makes of us the perfect starting point of your vacation.

Please don´t hesitate in contacting us for you next visit to Madrid. We would love to accommodate you again and arrange any especial request.

Best,
Hotel Príncipe Pío, Madrid
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Pune
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Worst hotel to stay in Madrid far below 3star standards”
1 of 5 stars Reviewed 10 November 2011
1
person found this review helpful

Rooms actually stink on 3rd and 5th floor where I stayed and it's bad, if with familiy , pls avoid , also I think they don't treat Asians well as I had clear indications that looking at us they provided worst that they had with them, service is next to zero and the hotel is really old , pls avoid

  • Stayed November 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Gaurav1982 about Principe Pio Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Principe Pio Hotel

  • Principe Pio Madrid
  • Hotel Principe Pio
Address: Cuesta de San Vicente 14, 28008 Madrid, Spain
Price range (per night):* INR4,291 - 12,372

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