Having booked the hotel due to its central Madrid location, i was a bit disappointed to find that it didn't actually appear on the central Mdarid map that I purchased. It needed the additional 2km's besides the 10km x 10Km on the map itself. The nearest Metro station is about 5 minutes walk away, and you only need to go 7 stops to reach Goya which is the heart of the "upmarket" shopping area of Madrid. To reach Sol or Servilla which are the heart of tourist Madrid, you'll need to change and head further south for 3 or 4 stops, so "central" is a very loose term. The hotel itself has a couple of staff who know a little English, the bar staff / waiters have little or no English at all, which is difficult when trying to order in Spanish, then being asked different questions in response in 100mph spanish. The food is very good. Would recommend an evening meal and a few drinks in the bar which isn't cheap, but offers value for money in terms of quality. The rooms are OK, but not wonderful, beds are very hard, and can be uncomfortable for anyone used to posterpedic or softer forms of matress. There are no tea or coffee making facilities in the rooms, only a mini-bar which isn't overly blessed in either size or content. The bar closes promptly at 11pm, so any chance of a late night drink or even a coffee after returming the 11 stops from "Central Madrid" is almost certainly out of the question. For the business traveller its probably worth it, but tourists would be wise to look at either central hotels or hostels depending on budget.. Hotel is OK, but you'd be better off going to Barecelona and having a wonderful time enjoying it with locals who are proud of their heritage and happy to share it with visitors. Madrid is aimed towards Spanish speaking tourists, and although there are translations in English in most public places, very few of the people of the city will make a similar effort.