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InterContinental Madrid – reviews, photos

5.0 of 5
Paseo de la Castellana 49, 28046 Madrid, Spain
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InterContinental Madrid
Ranked #50 of 453 hotels in Madrid
4.0 of 5 stars 346 Reviews
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346 reviews from our community

What travellers say about this hotel
  • Club lounge(21)
  • Very nice(10)
  • Metro station(6)
  • Friendly and helpful(5)
  • Long weekend(4)
  • Great Place(3)
  • Comfortable bed(3)
  • Very good(3)
  • Second day(3)
Traveller rating
    174
    105
    44
    12
    11
Only show reviews for Family (37) | Couples (133) | Business (78)
Date Rating
Berkeley, CA
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed 8 February 2012
16
people found this review helpful

Stayed here for just about a week. Hotel is in the banking area of the city, so the area is dead on the weekends....not complaining, makes it very peaceful and quiet. Metro stop located just two minutes around the corner. Very professional and courteous staff.

Hotel itself is not very large/imposing. Dining area is beautiful, but for me, the prices were on the high side ($7 USD for a piece of toast). However, coming here in the off-tourist season netted me a great room rate.

Would not hesitate to stay here again or recommend to friends.

Room Tip: Ask for a room overlooking the courtyard or roadway in front. First room looked out to one wing of t...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Great Hotel for Business or Leisure”
4 of 5 stars Reviewed 7 February 2012
5
people found this review helpful

Stayed for two nights whilst taking in the sights of Madrid. It is about a 25/30 minute walk from Plaza Mayor but its a lovely walk and you get to see some lovely buildings etc. The road outside the hotel is very busy but it didn't hamper our sleep. Staff are very friendly and the waiters and barmen in the bar are the friendliest we encountered whilst in Madrid. The rooms are spacious and decorated in a traditional manner with a good sized bathroom and good selection of toiletries etc.

The Hotel is a 3 min walk from a metro station and this was ideal for our trip to and from the airport. We purchased a 3 day tourist metro ticket for 20 euros, we used the metro quite a bit, especialy at night.

Great hotel would book again!

Room Tip: If you are a light sleeper, get a room at the back of the hotel away from the main road
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  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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IC Madrid, Director de Recepción at InterContinental Madrid, responded to this review
9 February 2012
Dear guest,

Thank you for your nice feedback and positive rating. We are very to acknowledge you have enjoyed your stay with us.

We do hope to have an opportunity to welcome you back to InterContinental Madrid in the near future.

With best regards,
J. Caballero
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Boston, Massachusetts
Senior Contributor
26 reviews 26 reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
“#1 Hotel in Madrid for Me”
5 of 5 stars Reviewed 7 February 2012
13
people found this review helpful

This hotel is classy, helpful, clean, great food....just perfection. I travel a lot for business and this by far is one of the best places i've stayed.

The buffet is stupendous. The hotel rooms are clean and excellent. The balcony is so peaceful. It looks out onto the courtyard. Rooms are big, bed is SO COMFY!!!

  • Stayed March 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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IC Madrid, PA at InterContinental Madrid, responded to this review
9 February 2012
Dear Guest,

Thank you for your nice comment and feedback..

We are thrilled to hear that you found superb our breakfast buffet, rooms... If you have enjoyed our Buffet let me recommend you our Sunday Brunch is incredible!

With my best regards,

A. Fernandez
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Washington DC
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
“Great Intercontinental Hotel”
5 of 5 stars Reviewed 6 February 2012
12
people found this review helpful

My sister and I recently stayed at the Madrid Intercontinental Hotel January 26-30, 2012. When we arrived at the hotel after our early morning arrival, we were directed to the 1st floor Club to check in. Susanna Gari was wonderful, she greeted us by name and accommodated us for an early check in. I am a Royal Ambassador and so we were upgraded to a suite. It was truly luxurious. From the time we checked in until we left everything was flawless. I can certainly tell you that has not always been the case when I have stayed at some Intercontinental Hotels. We truly appreciated the professional manner of the entire staff. Pedro in the Club was great, we enjoyed visiting with him while we enjoyed our glass of champagne. Hope to return some day.

Room Tip: We never heard any noise anywhere.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
“Great hotel!”
4 of 5 stars Reviewed 6 February 2012
5
people found this review helpful

I loved this hotel. Great location, walkable to most main attractions, on the main thouroughfare so easy to get to / from but also far enough away from the chaos of Sol! Room was nice and the value for money was superb. Really enjoyed my stay here.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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IC Madrid, Director de Relaciones con Clientes at InterContinental Madrid, responded to this review
9 February 2012
Dear Guest,

Thank you for your balanced feedback. We are thrilled to hear that you found our hotel nice and well located.

We are looking forward to welcoming you very soon.

With my best regards.

S. Gari
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Additional Information about InterContinental Madrid

Paseo de la Castellana 49, 28046 Madrid, Spain
Price range (per night):* INR10,087 - 24,688

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