We booked this Hotel through lastminute.com as a 'secret hotel' and to be honest I have seen better.
Basically it is a bit of a tired hotel; clean, but with rough edges and staff that seem to be quite jaded.
Bad points:
Timber flooring makes for a cold un-homely feeling and is extremely irritating when someone upstairs starts dragging the furniture around at 7:30 on a sunday.
The heating, while it worked, sounded like an old car so we shut it off at night and froze.
Television was only available in Spanish. CNN and BBC were available but it was impossible to change the Spanish dubbed american programs to VO like normal digital TVs
The Location is not great for visiting the city, unless you need to take the Metro or Taxi to the centre
Good Point(s): Free WiFi - It does seem though, that it is a 512K connection shared between the whole hotel (I tested it). I only got useable service at 5AM, otherwise it was below dialup speed.
In conclusion; we won't be returning.
- Emperatriz Hotel Madrid
