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Sercotel Togumar – reviews, photos

3.0 of 5
Canillas 59, 28002 Madrid, Spain
Hotel amenities
Sercotel Togumar
Sercotel Togumar
Sercotel Togumar
Sercotel Togumar
Sercotel Togumar
Sercotel Togumar
Ranked #219 of 453 hotels in Madrid
4.0 of 5 stars 82 Reviews
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82 reviews from our community

    Trip type
Traveller rating
    16
    38
    21
    6
    1
Date Rating
Athens, Greece
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Very good value for money”
4 of 5 stars Reviewed 9 January 2011

We stayed from December 26, 2010 until January 5, 2011 and it was really worth it. The location was very much to our liking: off centre, not a posh area, very close to the metro and bus stations-you could even walk to the centre of the city if you felt energetic enough-but above all quiet. The staff were quite friendly and helpful, breakfast was good and the rooms were clean. Very good value for money (we booked our room through a travel agency). The few weaknesses of the hotel included mediocre sound isolation of the rooms (you could hear the dragging of beds in the morning by the cleaning ladies but not really what was going on in the room next door), few kitchen utensils and the size of the room where we had breakfast. Otherwise it was very good.

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ayis about Sercotel Togumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan US
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“My kind of place!”
5 of 5 stars Reviewed 8 January 2011

Many people have a conventional aesthetic when it comes to hotels. The closer a hotel comes to that aesthetic the greater their comfort and satisfaction. Those travelers might find Togumar somehow off the mark, with its tile floor, somewhat rickety chairs, and absence of hand soap (but peresence of shower gel) in the room amenities, as well as the non-existent pots and pans in the tiny kitchenette unit. If you tend like I do to appreciate the slightly funky when it exists alongside smart functionality, you'll enjoy your stay. We chose this hotel for a six-day stay because it was down the street from my grad student son's apartment and its existence in a regular neighborhood added to its charm. Others have written about proximity to shops as well as buses (Bus 9 to the City Center) and the Metro. Our room was a triple, three single beds, which for three adults worked well. Two of the beds were standard, with the one, a more cot-like bed which I got, and which turned out to be nicely firm and comfortable. The bathroom was small but efficient, with plush towels, and a decent size trash bin (my holy grail in hotels!). The bathroom's only problem was a small jalousied window that probably vents well but, alas, even does so when closed shut. So we had to keep the bathroom door closed at night to stay warm. Sercotel Togumar was a real bargain and worth a try on that basis only, but it's also comfortable, charming, efficient, and convenient. It would be our first choice in a future Madrid stay.

  • Stayed December 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dancingmind about Sercotel Togumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Contributor
16 reviews 16 reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“decent location, dont miss the bernabeu!!!”
4 of 5 stars Reviewed 21 November 2010
1
person found this review helpful

We stayed in this hotel for 3 nights in November 2010 and had a pleasent stay.
It is a few minutes walk away from metro stop prosperidad and that will take you into central madrid in 10-15 mins.
Easy to find basically head straight out of the station go across the crossing and you will walk by a mechanics and bar on your right and a huge wall will be on your left, follow that and turn left at the end of it and head up the street where it will be on your left.
The room was a decent size not great facilities however if you want to properly do self catering but there is a lidl next to the metro stop which was handy.
Would happily stay here again

  • Stayed November 2010, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jonsey_uk about Sercotel Togumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newberg, Oregon
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Decent hotel in interesting neighborhood.”
3 of 5 stars Reviewed 18 November 2010
1
person found this review helpful

I was grateful for the kitchen, although it was equipped with plates, bowls, silverware, but no pots or pans, which was odd. Instead of curtains, the window had a metal sort of grill, like storefronts have, that rolled to cover the window at the flip of a switch. It blocked both light and sound, so I got a really good sleep, despite the fact that the mattress was a bit lumpy. The size of the room was good, with a slightly separate area for the table and two chairs. It's only a few short blocks from the Prosperidad metro station, so we got to the center of Madrid in 10 or 15 minutes. The neighborhood is modest but interesting, with plenty of restaurants, pubs, etc. We ate well there! Overall, I got the impression that whatever corporation is running Sercotel, it isn't investing as much as it should - the hallways needed a new coat of paint, the mattress needed to be replaced, etc. The staff were helpful and well-trained.

  • Stayed November 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JudyMrr about Sercotel Togumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona
Top Contributor
176 reviews 176 reviews
Reviews in 146 cities Reviews in 146 cities
137 helpful votes 137 helpful votes
“Not really an aparthotel”
2 of 5 stars Reviewed 3 November 2010
2
people found this review helpful

This is a dated "comfort class" Sercotel in the untouristy working class suburb of Prosperidad in NE Madrid 5-10 mins walk from the metro. We booked an aparthotel as we were staying for 12 nights and needed space to work and cook. Unfortunately the kitchen had been "retired" (i.e. no utensils, plates, cooking gear or kitchen table) and there was no work desk: just a round glass table with 2 uncomfortable chairs. When we asked about the kitchen we were shown an alternative room on the ground floor which was dark and depressing, and when we asked about whether any rooms had a work desk we were told "no". So we concluded that this was not really what it pretended to be (an aparthotel) and so made do but would never return. The good news was that our room was at the back and very quiet. There were other, more minor, complaints (like being given only one small bar of soap for the entire 12 days, combined with an obvious reluctance to provide more shampoo/gel - we used our own), but I think I have said enough. For guests staying off-season for 12 nights they should have made more of an effort for us. Maybe suitable for a short citybreak if you get a good price (we paid just under Euro 70/night which is not especially cheap for November), but I would look elsewhere first.

  • Stayed November 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Bicholisto about Sercotel Togumar
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Additional Information about Sercotel Togumar

  • Togumar Apartments Madrid
  • Togumar Apartments Hotel Madrid
Address: Canillas 59, 28002 Madrid, Spain
Price range (per night):* INR3,065 - 4,793

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