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Sercotel Togumar – reviews, photos

3.0 of 5
Canillas 59, 28002 Madrid, Spain
Hotel amenities
Sercotel Togumar
Ranked #219 of 453 hotels in Madrid
4.0 of 5 stars 82 Reviews
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82 reviews from our community

    Trip type
Traveller rating
    16
    38
    21
    6
    1
Date Rating
Thatcham, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Perfect, low cost hotel for Madrid”
4 of 5 stars Reviewed 19 September 2011
1
person found this review helpful

Me and a group of friends of mine stayed here, whilst on a short weekend break to Madrid.

The hotel was great. Rooms and bathroom were nice and clean and the beds were comfy. The room we stayed in also had a kitchette and air conditioning, which were both very handy indeed.

Check-in was quick and simple and the staff were all very friendly. And we were even able to check in before 2pm which was very handy, as we could drop off our cases and then head into the city.

The hotel is the Properidad area of Madrid, so it is away from the hussle and noise of the city centre. Easy to get into the city or to the airport via the metrol station which is a couple of minutes walk away. Don't be put off that the entrance to the hotel is down a back street full of car garages, it definitely means you get a quiet nights sleep. :)

Room Tip: We had a room on the second floor, in the front building. Was very quiet with hardly any noise from...
See more room tips
  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask Leigh C about Sercotel Togumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
“Great Location, good facility”
4 of 5 stars Reviewed 14 June 2011

Good basic facility. we travelled with a small child and needed basic kitchen facility and this place was perfect. Location is great. 15mins to city centre and 30 mins to airport by train.

  • Stayed June 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask PJvj_11 about Sercotel Togumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nizhny Novgorod, Russia
Senior Contributor
31 reviews 31 reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
“Convenient budget hotel”
5 of 5 stars Reviewed 23 April 2011
1
person found this review helpful

Very convenient location, close to the subway Prosperidad, line 4. Very quiet area of ​​Madrid, low old house, there is little automobile traffic. Likely Togumar former hostel because we had a very large room with a kitchen and satellite TV. Breakfast is not very large selection, but you can eat for unpretentious people. The airport is reached by metro in 25 minutes. I recommend!

  • Stayed March 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask olegkravitz about Sercotel Togumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Definitely not what it's made out to be.....!!”
2 of 5 stars Reviewed 26 March 2011
1
person found this review helpful

When we arrived, we were given a key to our room and was told it was in the next building behind. We made our way to the building and found the room was on the ground floor overlooking a narrow busy street and the buildings opposite. Straight away we asked for a higher floor and the hotelier looked at us like we were stupid, so we had to make do with that. We noticed that the curtains were flimsy and see through and didnt close properly and that the shower head holder was broken so we either had to hold the shower head in our hands or take a bath, with a plug that would not fit. It was meant to be an aparthotel and although there was a small kichenette, there were no utensils whatsover, not even to make a tea/coffee. We went back to reception to mention the shower head, at which the hotelier just shrugged his shoulders. We also asked for a couple of cups and a kettle or a pan to make a hot drink and we were just told "no cups, you'll have to use the glasses", even though we knew they had plenty of cups in the dining room (if you can call it that). We were then told we could hire a box of utensils for a deposit of 20 euros, which contained a few pans and plastics utensils. So we purcashed a box only to find that there was nothing in there worth using. The next day we decided to stay in our room with the "do not disturb" sign put on the door, but the cleaners still just entered the room with a key 'in pairs,' to clean a room which was so small. The dining room was like a sardine can and the breakfast was limited. We were expecting American buffet breakfast, as stated. It seemed that whatever we asked for, they just werent interested and were very unhelpful. It's a good job we were only there for a few days. On our departure, we returned the box and the room key back to reception expecting to get our 20 euros back as we were told, only to be told that he had no money for us for the box we hired, and knew nothing about the 20 euros that we paid. As our taxi had not yet arrived, we tried talking with him about it but he just kept saying "No". In the end we had to leave without the money, which was not a great deal of money but it was just the principle of the whole thing. I would never recommend this hotel to anyone and certainly would never return!!

  • Stayed March 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Sarah2394 about Sercotel Togumar
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Athens, Greece
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Very good value for money”
4 of 5 stars Reviewed 9 January 2011

We stayed from December 26, 2010 until January 5, 2011 and it was really worth it. The location was very much to our liking: off centre, not a posh area, very close to the metro and bus stations-you could even walk to the centre of the city if you felt energetic enough-but above all quiet. The staff were quite friendly and helpful, breakfast was good and the rooms were clean. Very good value for money (we booked our room through a travel agency). The few weaknesses of the hotel included mediocre sound isolation of the rooms (you could hear the dragging of beds in the morning by the cleaning ladies but not really what was going on in the room next door), few kitchen utensils and the size of the room where we had breakfast. Otherwise it was very good.

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ayis about Sercotel Togumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Sercotel Togumar

  • Togumar Apartments Madrid
  • Togumar Apartments Hotel Madrid
Address: Canillas 59, 28002 Madrid, Spain
Price range (per night):* INR3,065 - 4,793

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