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NH Sur – reviews, photos

3.0 of 5
Paseo Infanta Isabel 9, 28014 Madrid, Spain
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NH Sur
NH Sur
NH Sur
NH Sur
NH Sur
NH Sur
Ranked #246 of 453 hotels in Madrid
3.5 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    9
    28
    17
    5
    2
Date Rating
Vancouver
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“This is NOT a four star hotel .....”
1 of 5 stars Reviewed 9 October 2010
1
person found this review helpful

This is NOT a four star hotel as they advertise ........ it's no better than a Holiday Inn or a Comfort Inn! While the lobby may look great, the room we had was pretty average except that the air conditioning did not function and the temperature got up to 27C at one point. They also do not offer free internet in your room so you have to hike down to the lobby & ask for a p=user name & password if you want to check emails. We ate in the restaurant and it was also very average ...... I expected a bit more after paying 163 euros per night for a room!

  • Stayed October 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask rickjones48 about NH Sur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Beware in warm weather”
2 of 5 stars Reviewed 3 May 2010
4
people found this review helpful

The hotel is across the street from Atocha station, so a good base for exploring Madrid and catching trains to other cities...The rooms are very small - with a double bed (I'm using the American version of a double here - so smaller than a queen, but larger than a twin. The problem was no air conditioning. It was very hot in the rooms, and the AC was broken and/or not cut on yet, which apparently is common in European countries. The only way I could sleep was to sleep naked with a wet towel on top of me. I wouldn't recommend staying here in warm weather.

  • Stayed May 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask grad98cofc about NH Sur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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San Francisco
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Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
“No more convenient hotel for access to Atocha train station.”
5 of 5 stars Reviewed 21 April 2010
4
people found this review helpful

My wife and I were on our way from a week in Sevilla to our flights from Barajas and decided to spend a day and night in Madrid to break the trip. We arrived on the AVE from Sevilla at the Atocha station, took the escalator to the upper level, and the elevator to the street and were about 50 feet from the hotel entrance. We dropped our bags at the hotel and had the day for touring rather than schlepping luggage. Since the hotel is minutes from the Prado, Royal Botanical Garden, and Retiro Park, there is plenty to do nearby. The next morning the same elevator took us to Atocha station where we caught the Cercania then the Metro to Barajas. Couldn't have been easier. For an extended stay in Madrid, I would make a different choice, but if you want access to Atocha there is no better option.

  • Stayed April 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dfreedca1 about NH Sur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Good value for central Madrid”
5 of 5 stars Reviewed 23 October 2009
3
people found this review helpful

Location excellent for Atocha Station, Metro, Retiro Park. The Prado, Reina Sofia and Thyssen Museums. The metro to Puerta del Sol was 3 stops and cost 1€.
Reception, helpfull, efficient, nothing too much trouble. We were able to leave our luggage with them for collection later and they ordered taxis and advised on restaurants etc we also used the front desk safe.
Rooms and bathrooms very clean. We ask for a quiet non smoking room and on the two occasions we stayed this request was met.
Breakfast was 14€ plus tax, but we ckose to have coffee and toast at a local bar for 2€.
Would recommend this hotel and stay there again.

  • Stayed October 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BristolAna about NH Sur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“Good hotel but very small rooms”
3 of 5 stars Reviewed 20 May 2009
1
person found this review helpful

This is good, clean hotel. I have never stayed at NH before so I do not know the standards and I am aware rooms are smaller in Europe. However these rooms were tiny. Beds were moving... we blocked the wheels but they still moved. Other than that, everything was good. Breakfast was very good, we had a child with us and they even have attractive, tasty little treats for children.

Overall is good and clean hotel and not far from the main atractions. Is very close to Retiro park and the metro station is just outside the hotel. Very convenient location.

Parking is a problem because nearby public parkings are very, very expensive. At the train station is 27.5 euros/day and at a closeby hotel is 24 euros. I have never paid this for a parking in north america. Look around for a no fee spot at night on the streets adjacent to the train station. During the day is hard to find. We parked at the train station for 12 hours and then found a spot late in the night and we didn;t move it from there for the rest of our stay. Also, forget going aroung by car... it is a mess. Metro is very good to move between points of interest.

  • Stayed May 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jodyalfayed about NH Sur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about NH Sur

  • Nh Sur Madrid
  • Nh Sur Hotel Madrid
Address: Paseo Infanta Isabel 9, 28014 Madrid, Spain
Price range (per night):* INR4,013 - 8,248

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