I stay in this hotel every year since 2008, so my review can't be biased by an only stay. They always provide a decent service, good and clean rooms - not very large to be honest, but I'm most by myself. Location is good to me, not far from downtown. The part I most like is the restaurant, good cost/benefit for meals and best breakfast I have during the year - I should say I travel and stay in hotels in 5 different countries all year round, but that's is top notch - , varieties of good bread, natural orange juice, and more - all fresh.
The hotel has one of the best relation cost benefit for what they charge, would definetely recommend to anyone traveling to Madrid.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 February 2012
Dear Guest,
I Contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz.
It is highly appreciated to hear so nice comments specially comming from a regular guest that have many options to compare. Thank you also for your comets about our Claravia Restaurant.
This year 2012 we have improve our Breakfast standards we hope you enjoy them soon.
You can be sure that your impressions will motivate our team and we will try harder to meet the expectations of our guests
We will be looking forward to welcome you back in Novotel Madrid Puente de la paz.
Sincerely,
Elvira FERNANDEZ
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC