This is the only supposedly three star hotel that I have ever stayed in that does cannot supply an iron or ironing board to guests. They suggested that if I wish to dre-wrinkle my shirts and trousers after unpacking them, that I pay to send them out!
Not only did in-room internet not work when I checked in, but also I was unable to receive incoming calls (from a Sunday at about 15:00 to Monday at about 10:30).
In short, NOT up to NH's usual standard, and not a "three star" facility.
- Nh La Habana Madrid
