We visited Madrid for a long weekend on 8th September and stayed at this hotel as the reviews were pretty good. The room was fine, nothing to complain about there.

The area was not. Firstly, it says on their website that they are next to Atocha station... they are nowhere near Atocha station! The closest underground station is 5 blocks away and it's not as far as Atocha station. There are very, very few restaurants in the area and we were told that the hotel restaurant was closed on Friday, Saturday and Sunday nights, although it advertised in the hotel that it was open every night. This meant wandering around trying to find a decent place to eat. In the end we used taxis to get to and from Central Madrid to find some decent food.

The night before we left we asked at reception if we could use the computer to check in online and the receptionist gave us a voucher with a password on, all well and good. When I asked if we could print out our boarding passes he said there was no printer although he was standing next to one. We tried to check in anyway but the website was in Spanish, obviously. Having very little Spanish we clicked the facility to translate the site to English, but hey, guess what, it didn't work. We checked in next morning at the airport!

If we aver return to Madrid, which I doubt, we will certainly not be staying at the Atocha.

We stayed there twice on our way to / from Morocco. Both times the rooms were excellent, spotlessly clean and of a very high standard for a 3 star hotel. I've stayed in some 4 star hotels that haven't been as good as this, its at least 3.5 stars. Fantastic bathroooms complete with lots of free toiletries, and rooms were well insulated from any street noise.

Location is a 20 minute hike straight up the road to the main railway station (also an historic icon) and the cultural precinct with all its parks and the Royal Botanic gardens, as well as the amazing Prada museum. If the walk is a bit much, it's easy to get a taxi.

WiFi is available but you have to buy it, although you can get it for free in the foyer area. Breakfast isn't included and seemed very expensive, so we ate at cafes in the street.
Staff are helpful and friendly and were very efficient organising a taxi to the airport - which is a looong way away.

In summary, I'd definitely stay there again.

the hotel was given to me as four star but it is not. Can not carry heavy baggage no ramp at the entrance, it ha sonly steps. Just average stay. hotel employees not friendly. no wifi for free. which can really leave you stranded.

We spent three nights here in March 2011 for a short break in Madrid. Although the Metro stations are 10-15 minutes walk away there is a bus stop almost outside the hotel door and just hop on there, number 55 or 60 will drop you right outside various metro stations - no need to walk anywhere. Just buy the tourist metro ticket for 3 days and you never have to pay for buses or metros even to the airport. Because of this we found the location quite convenient and travelled easily all over the city. The room was a bit small and dark and looked out onto a central well, but it was comfortable and clean and the bathroom was very well equipped. Staff were very helpful and we were able to leave our luggage all day before going to the airport. Breakfast was good with plenty to choose from. I would stay there again without any worries. Not luxurious but good value for the money.