The hotel is very good, it is an excellent value and the staff was very helpful, nice and friendly. It is actually difficult to find anything negative to say about this hotel, except for its location, which really is not so great. It is not very bad either, but one should know what to expect.
The hotel is in the northern part of the city, but given that Madrid has a very modern and efficient Metro system, that is no problem at all, at least not for leisure travelers that are not too pressed for time. Also, two Metro stations are in reasonable walking distance to the hotel, but if you travel with elderly people or small children, it might turn out to be a bit far. Also, the hotel is not really close to the Chamartin train station (which is what we expected), because there is a big freeway crossing and major train tracks in between. It is, however, not too far to the Airport or the Autonoma University.
So, if you know about the location and consider it for your travels, then you´ll be very satisfied with the hotel. I was and I would go back for my next travel to Madrid.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC