We stayed for four nights on a great deal (we paid £285). Rooms very very spacious with two double beds, a changing area, good bathroom and most importantly a safe. Staff were friendly even though not much English is spoken. The hotel is quiet, seems to be used by mostly business guests but this didn't bother us. The location is quite far out but you could walk it in 30 minutes at a leisurely stroll, or you could get a bus from the bottom of the road and there were always taxis outside at a cost of 6 or 7 euros. There were a few good bars and restaurants at the bottom of the road at the bus stop and they are well worth a go if you can't be bothered to go in to the centre. Good breakfast in the mornings, all self serve but avoid the awful coffee!

It's rated 5 star but indeed it would be not more than 3.
Poor and expensive food, nothing to leizure time, except an outside swimming pool and the weather is bad.
Hawful beds, very uncomfotable.
Employes aren't kind.
Really poor breakfast - a 3 star hotel will have better.

The only thing that I can say is that everything is charming. Brakefast is the best. Service is incredible and the location is really good it's near to the airport, and in the street you can take the bus to get to the cathedral this service is about 7 am-11 pm it only take 10 minutes. If you visit santiago for a congrees this hotel is only CROSSING THE STREET.

The hotel does not quite make is 5* grading but it is was a good choice with excellent rates available from the hotel direct, or from hotel internet sites. It cost approx 15 euros in a taxi from the airport. It is situated about a 35 min walk to the centre of the old town (6-7 euros in a taxi in less than 10 mins).

After the excellent breakfast that included cereals,fresh fruit, cold meats, cheeses, bacon and fried eggs to name but a few items, the walk was needed to burn off some calories. However there were always taxis available from just outside the hotel should you want one.

All the hotel staff we encountered, reception, bar/restaurant staff and cleaners were all very helpful and polite.

The rooms are a good size, modern and very comfortable. The bathroom facilities included slippers and bath robes.

There is also free internet access in the reception area.

As I have said in previous reviews is was a choice between quality / price and location. The excellent rates you can get (B+B) will compensate for any taxi fares that you incur to get to the main tourist areas. I think I made the right choice.
Recommended ****