We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Subur Maritim – reviews, photos

4.0 of 5
Paseo Maritimo s/n | Esquina Paseo Doctor Benapres, 08870 Sitges, Spain
Hotel amenities
Announcement
Click for details
BEST WESTERN Subur Maritim
Ranked #14 of 37 hotels in Sitges
4.0 of 5 stars 111 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

111 reviews from our community

    Trip type
Traveller rating
    25
    46
    27
    5
    8
Date Rating
SWEDEN
Contributor
19 reviews 19 reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“PEACE and Tranquility”
4 of 5 stars Reviewed 9 February 2012

This Hotel is lovely On the PASEO MARITIMO 20 meters from the beach..On a quite side road in the most luxurious area all millionaires live here in there beautiful mansions best part of Sitges away from the town only 12 mins walk to the center..

Beautiful pool and garden Cocktail bar in the Garden and Grill B:B:Q but was closed as its early season. The beds were one of the best i have slept in (large double) Spotless clean bathroom with tub..T:V Bar refrigerator... balcony with chairs and table..everything perfect.
Great staff in reception kind helpful in every way. good parking in hotel car park No Charge.
Bus stop outside the hotel 2 euro to the town Did not eat breakfast here and the restaurant was closed as early season in February.. Free coffe in the lounge..

A FABULOUS STAY FOR PEACE AND QUIET.

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask top89 about BEST WESTERN Subur Maritim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuburMaritim, Assistant Manager at BEST WESTERN Subur Maritim, responded to this review
13 February 2012
Dear Top89,

Thank you for completing the survey regarding your recent stay at our Hotel.

Your opinion is very important to us and we value your feedback. By telling us what you liked and how we can improve, you're helping us to deliver a better experience for you and other guests in the future.

If we can be of assistance in the future, please don't hesitate to contact us directly by phone or e-mail. Thank you again for taking the time to write in Tripadvisor. We appreciate your loyalty to our brand, we hope you will come back and see us again soon.


Sincerely,

Isabel Muñoz
Assistant Manager Best Western Hotel Subur Maritim Sitges
Grup M.A. S.L.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 helpful votes 4 helpful votes
“Dirty rooms very rude staff”
1 of 5 stars Reviewed 5 November 2011 via mobile
4
people found this review helpful

Stayed for 3 nights in October 2011. Our room had dirty floors and a dirty bathroom so asked to be moved the second room was worst, but seem they just changed the bed sheets and sprayed air fresher to make it seem fresh and clean but No dusting our sweeping is ever done.For only 3 days you would think just put up with it but this was ment to be 4 star so you expect a lot better. We saw 2 more room of which one was worst than the last 2, had to settle for something.It was the reception showing us the rooms and when we settled for the 3rd room we did ask for the manager and was told there isn't one only the reception manager who came to adviser us the room isn't ditty ' looking at the hair on the floor' and said this is good standards for a '4 star comfort hotel' I can assure you not even comfort' cold breakfas twhich they know of as microwave is at hand if you want plastic eggs. Save your money stay nearer town.This hotel is like motel.

  • Stayed October 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Happyjos about BEST WESTERN Subur Maritim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, Assistant Manager at BEST WESTERN Subur Maritim, responded to this review
18 November 2011
Dear Happyjos,

Thank you for completing the survey regarding your recent stay at our Hotel.

On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we'll be using the feedback you gave us to implement improvements to ensure we could offer a better experience for guests in the future. Cleaning and breakfast are very important to us, and we'll check your reservation and your incidences to improve the quality and correct our procedures.

We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If we can provide you any assistance, please don't hesitate to contact us directly by phone or e-mail.

Sincerely,


Isabel Muñoz
Assistant Manager BEST WESTERN Hotel Subur Maritim Sitges
Grup M.A. S.L.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
“A good stay in Sitges”
4 of 5 stars Reviewed 30 October 2011

This hotel is rated 4 stars, and while I think that this is slightly over generous compared to 4 stars in North America it is nice hotel nevertheless. The hotel staff are extremely friendly and efficient, and the pool area is lovely. It is right opposite the beach too, and about a 15 minute walk from the centre of Sitges. They have bikes if you prefer that to walking. Taxis from this hotel to the station varied between 6 and 10 euros, so remember to factor that into the cost if you want to take taxis regularly.
The main reason why I have graded it a 4 instead of a 5 for certain categories is that my bed should have been a double, but was in fact two singles made up separately and pushed together, and there was a rather unpleasant odour in my room which seemed to be coming from the bathroom. I suspect the plumbing/drainage is old, and this was especially bad when it had been raining hard as is quite often the case with other establishments in Spain. I would stay again though as the good outweighed the bad.

  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask carolynu about BEST WESTERN Subur Maritim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, Assistant Manager at BEST WESTERN Subur Maritim, responded to this review
31 October 2011
Dear carolynu,

Thank you for completing the survey regarding your recent stay at our Hotel. Your comments are very important to us and we value your feedback. By telling us what you liked and how we can improve, you are helping us to deliver a better experience for you and other guests in the future. We hope you will come back and see us again soon.

If we can be of assistance in the future, please don't hesitate to contact us directly by phone or e-mail. Thank you again for taking the time to write in Tripadvisor. We appreciate your loyalty to our brand.

Sincerely,

Isabel Muñoz
Assistant Manager Best Western Hotel Subur Maritim Sitges
Grup M.A. S.L.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“Massive huge comftable beds and perfect location but the pool stinks!”
3 of 5 stars Reviewed 5 October 2011 via mobile

Room was clean beds were great location was lovely but the pool stunk of tsp and was filthy! Didnt eat at hotel but breakfast didnt look up 2 much! Overall was nice but that was mre down to the location than the hotel!

  • Stayed October 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask samandneil about BEST WESTERN Subur Maritim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, Assistant Manager at BEST WESTERN Subur Maritim, responded to this review
27 October 2011
Dear samandneil,

Thank you for completing the survey regarding your recent stay at our Hotel.

On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we'll be using the feedback you gave us to implement improvements to ensure we could offer a better experience for guests in the future.

We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If we can provide you any assistance, please don't hesitate to contact us directly by phone or e-mail.

Sincerely,


Isabel Muñoz
Assistant Manager BEST WESTERN Hotel Subur Maritim Sitges
Grup M.A. S.L.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gent - Belgium
Senior Contributor
43 reviews 43 reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
“Relaxing holiday”
4 of 5 stars Reviewed 11 August 2011 via mobile
1
person found this review helpful

After staying a few times at the Terramar hotel, we finally took another hotel. (rooms @ Terramar urgently need a refurbishment!)
This year, we've stayed at the Subur Maritim (room 110), also on the Passeig Maritim.

Likes:
- breakfast was very good (fresh orange juice, good coffee, fresh fruit, ...
- spacious room & bathroom
- comfortable beds
- safe in the room
- during summer period, restaurant is outside
- nice pool & garden (not too busy, even during holiday season) / free use of beach towels
- free wireless & unlimited internet in hotel (in complete hotel + outside)

Dislikes
- rooms are not really soundproof
- food in the evening was OK, nothing special. We had halfboard, so a menu (choice) was served in the restaurant (outside)
- staff mainly speaks Spanish, but wasn't a big problem ;-)

To do
- the bbq & garden party on friday evening (summer) is something to do.   

We'll surely be coming back!

  • Stayed August 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Fitchy_gent for Sitges
Ask Fitchy_gent about BEST WESTERN Subur Maritim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, Assistant Manager at BEST WESTERN Subur Maritim, responded to this review
17 August 2011
Dear Fitchy_gent,

Thank you for completing the survey regarding your recent stay in Best Western Subur Maritim,

Your tips and comments are very important to us and we value your feedback. By telling us what you liked and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If we can be of assistance in the future, please don't hesitate to contact us again.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Yours sincerely,

Isabel Muñoz
Assistant Manager Grup M.A. S.L.
Best Western Hotel Subur Maritim Sitges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed BEST WESTERN Subur Maritim also viewed

Hotel Platjador
4.5 of 5 stars 295 Reviews
Sitges, Province of Barcelona
Show Prices ABS:HotelCheckRates-d238620?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Galeon
4.5 of 5 stars 191 Reviews
Sitges, Province of Barcelona
Show Prices ABS:HotelCheckRates-d238664?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Dolce Sitges Resort
4.5 of 5 stars 306 Reviews
Sitges, Province of Barcelona
Show Prices ABS:HotelCheckRates-d487118?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 37 hotels in Sitges, ranked by popularity »

Been to BEST WESTERN Subur Maritim? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN Subur Maritim

  • Best Western Hotel Sitges
  • Best Western Sitges
  • Sitges Best Western
Address: Paseo Maritimo s/n | Esquina Paseo Doctor Benapres, 08870 Sitges, Spain
Price range (per night):* INR3,809 - 14,002

Owners: What's your side of the story?

If you own or manage BEST WESTERN Subur Maritim, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN Subur Maritim
Show the lowest price for this hotel (from our partners)
Show Prices