Having stopped in Barcelona back in April for the first time- and loved it,we jumped at the chance to join friends (another couple) to celebrate one of their birthday's.
This time we chose this hotel, for 3 night's and we booked exactly the same room as the other couple- a privilege.
When we arrived check-in was quick,efficient and polite.
We arrived in our room,slightly disappointed it was on the small side,but it was very nicely decorated and clean,the bed was huge. Bathroom was on the large side,no walk in shower though. His and her's sinks with lovely toiletries.Plenty of towels,bathrobe's and slippers plus a hairdryer.
Room was kept clean and tidy throughout our stay.
This is where i'm slightly miffed, after unpacking and greeting our friends in the bar,conversation turn's to the room....our friends asked if we had sat on the balcony? our reply "no" it has just enough room to stand let alone have chairs on it.
We visit their room and it has a lovely balcony (note we ordered and booked and paid for the SAME ROOM). It looks to me like we had been given the superior room- the one below our booked one, instead of what we had paid for.
My husband and I decided not to complain to reception as the room was only slightly larger than our's and we had already unpacked and we didnt want to ruin our stay by arguing and changing room's.I have fired off an e-mail to Muri Muri,but as yet I have received no response.
The hotel is in a fantastic location, alot of the previous comments tell you where you roughly are and distances etc,so need for me to add the same.
On our last night we decided to have a meal in the restaurant,we sat in the bar and my friend went through and asked to have a table.She was told 10 mins and someone would get us.
40 mins later we walked through and waited for 5 mins to be greeted,where the waitor asked us to follow him-we did into the kitchen practically! He just left us standing there,where the hell he wanted us to sit I do not know but we just grabbed the nearest table and sat down.
10 mins later we asked waitor for menu's,he told us to wait-YES REALLY.
5 mins later can we order drinks?
5mins later the waitor arrives with one menu to share between four (the restaurant seats around 50-60 it's half full and they have no menus.
10 mins after that drinks arrive,missing the mixers for mine and my friends drink.
10 mins after that (yes it's bad) mixers arrive and waitor now tries to take our meal order, as we go through starters,my husband asks a question about the prawns and the waitor does not understand so we ask another who said "1 minute I will find out".
20 mins later we are still waiting to have our order taken and the waitor that we asked a question too has not returned.
We pay our drinks bill and exit to reception to complain.
My husband found the waitor who we had asked a question, he said to my husband "we are very busy,sorry".
Reception were very apologetic but this was not how we wanted our last night to end.
We are secretly glad they did mess up at the restaurant though,as a taxi driver took us to the most amazing local restaurant called the Salamanca, fantastic food and very good value for money. The staff were amazingly friendly and served you with 5* service.
I can recommend this hotel if your not going to spend alot of time in your room or in the restaurant. I personally preffered the last hotel we stayed at.
- Official Description (provided by the hotel):
- A new concept of Boutique Hotel opens in Barcelona in March 2008. Murmuri Barcelona is getting ready to surprise you, please you and serve you. A meeting point in the Rambla Catalunya where you can delight in the murmur of the constant throb of the city. Created in an intimate style, with reminiscences of classicism, not forgetting the most modern and sophisticated design. ... more less
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