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Hotel Neri Relais & Chateaux – reviews, photos

4.0 of 5
Calle Sant Sever, 5, 08002 Barcelona, Spain
Hotel amenities
Hotel Neri Relais & Chateaux
Hotel Neri Relais & Chateaux
Hotel Neri Relais & Chateaux
Hotel Neri Relais & Chateaux
Hotel Neri Relais & Chateaux
Hotel Neri Relais & Chateaux
Ranked #85 of 534 hotels in Barcelona
4.0 of 5 stars 195 Reviews
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195 reviews from our community

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Traveller rating
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Date Rating
Boulder, Colorado
Senior Contributor
38 reviews 38 reviews
Reviews in 31 cities Reviews in 31 cities
64 helpful votes 64 helpful votes
“Unique place in the Barri Gothic”
5 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

I stayed there in February a couple of years ago and am looking into coming back this year. I forgot to write a review. The rooms are wonderful, with unique design, the location is smack in the middle of Barri Gothic which makes Barcelona so special, it's steps away from all the restaurants and shopping you'll ever want or need in Barcelona. It's a little different, since you have to walk the last few minutes (cars don't drive in the small alleys in the old town,) and not everyone's cup of tea for that reason, but I think it's one of the lovelier places to stay in Barca. It was also very quiet, which is a plus for me.

The staff had trouble understanding and speaking English when we were there, but they really tried their best. The sinks in the deluxe bathrooms look cool, but they're a little impractical and didn't drain properly. Apart from that, the stay was wonderful!

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kure Beach, North Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Stylish Boutique”
5 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

Cannot say enough about this hotel. Great staff. Wonderful restaurant. Great location.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pietro123 about Hotel Neri Relais & Chateaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LA
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
“Very Disappointing Stay”
1 of 5 stars Reviewed 3 January 2012
11
people found this review helpful

Where should I begin? The hotel lobby had a foul odor; apparently the plumbing in this area of Barcelona is quite old. This odor, unfortunately, followed us up to our hotel room and as the vent/fan system is not adjustable in the rooms, we had to call someone to fix this problem. The hotel did adjust the fan, however, the foul smell permeating our room continued on and off throughout our stay, so we needed to keep a window open for air flow. No problem except that the hotel is located in a very busy alley where there is a lot of foot traffic and noise throughout the evening. To add to this problem, our toilet broke, and the hotel was unable to fix it as it was a holiday weekend and had no plumber available. As they had no other rooms available, we had to make due by going into the toilet's tank each time we needed to flush. This is not the way a supposed first rate hotel should operate! WiFi was down for much of our stay as well. The hotel blamed it on the hotel being full to capacity. Really?! The hotel also charged us what added up to approximately $85 per night for an additional bed in the room. I realize this is standard practice in Europe, however, I would hope they would have accommodated us in some way with all the problems we encountered! We couldn't even get complimentary coffee in the morning. When we called room service for ice cream in the evening, the hotel said the machine was not on, so again, they could not accommodate us. The hotel staff was very indifferent and very inexperienced. Had we stayed in a 1 or 2 star hotel, our expectations would have been much different. However, for the prices the Hotel Neri charges, it is incomprehensible that anyone would stay here. Upon check-out, they said they were sorry we did not enjoy our stay. Really?!

  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Venice, CA
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“WONDERFUL & VERY SPECIAL!!”
5 of 5 stars Reviewed 21 December 2011
2
people found this review helpful

I loved this lovely little boutique hotel so much, I wish I could have lived there forever, and you can't beat the location!! Neri is located right in the middle of the Gothic Barrio right behind the cathedral next to the very difficult to find San Felipe Neri Square (which in my opinion is one of the most special places on earth).

We stayed in a junior suite, which I would recommend; more spacious and beautiful furnishings. We had 3 beautiful balconies that overlooked the walk-streets. The hotel is a formal medieval palace, so it has a lot of charm and is artisticly chic. The staff was very friendly and accommodating. It was pricey but this property is totally worth it. If I ever go back Barcelona I will only stay at the Hotel Neri.

  • Stayed June 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask latravelgirl about Hotel Neri Relais & Chateaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
10 helpful votes 10 helpful votes
“Artistic/Boutique Hotel but dodgy area”
5 of 5 stars Reviewed 15 December 2011
10
people found this review helpful

We stayed there from 7th Sep-10th Sep, my husband & I, After I had finally managed to get a booking just a week earlier via phone, Since I admire staying in design boutique hotels for their unique character & stylish interior also for the limited number of suites/rooms.
I read so much about it online by simply googling for a boutique hotel in the ruins/historic sites...etc then NERI was there, images online were so amazing, and the person I booked through was also really nice & helpful.
When we arrived in Barcelona, hotel staff were really helpful to assist us direct our taxi driver to the hotel. Once we got there we simply did the checking in procedures and one of the staff showed us around and took us to our suite, it was really lovely, its exactly my taste in furniture and colors, for my husband it was the opposite effect he didnt like it at all, he expects large bright rooms, but he didnt say anything since he knew I was excited about staying in a vintage historic hotel. we had a tiny terrace u can stand out on it but the area itself isnt what you would expect, facing another building, barely 2 meters away from our hotel, and that was one of things that disturbed us both, is having these strange people in the streets doing noise and even people who are simply talking and passing by you could here everything while you tried to sleep (though the bed itself was amazingly comfortable and I can sleep anywhere if my bed is cozy, clean & fresh with big fluffy pillows) if it werent for the drunk workers outside. We also enjoyed their small bar just downstairs from the back entrance of the hotel, around a small fountain, its really dodgy area though, we were having a bite in the outdoor seating area, and suddenly you see 2 drug dealers exchanging stuff probably & you look around thinking this must be a movie!! How on earth are these people doing these things & its in midday! Well, its not a movie, then police 2 seconds later drive through on their bikes, and the guys act as if they weren't doing anything wrong, but people in the restaurant don't dare to say anything, afraid from those 2 men.
So hotel is great but the area even though its behind the cathedral simply steps away, but its full of drug addicts and alcoholics wandering around and its not the Neri"s problem. We didn't have any complaints about anything cause all was working fine in our suite, other than the safe, its basically a box with a password, its separated from the closet, but its inside, but I wouldn't trust leaving my valuables and going out knowing somebody can simply go in our suite and take the safe out with him/her. But we didn't have any issues thankfully! We didnt have breakfast in the hotel but we had a snack as I mentioned down int heir bar. Other than that, there was plenty of good cafes around. We also asked the hotel staff to advise us whats the best way to go to Sabadell, 30 min out of Barcelona, hoping to meet my wedding dress designer, The staff member he was actually from that area and gladly assisted us and ordered the taxi to take us to our destination. Hotel staff were really nice I dont blame people or a hotel for having bad/noisy neighbors. One more thing, The toiletries are really good and all you need to buy is some toothpaste & deodorant! Take the open bus tour if you go in Spring, buy the 2 day access if you're there for a weekend, its really good and worth it, takes you all around the city, up and down hills & mountains, to the sea and to the poor areas also, its interesting to see all this, you can hop on & off anytime, every 15 min another bus passes by at the same stops, it can get really busy so make sure you get there on time so you guarantee to get a seat on the bus!

Room Tip: Ask for a room which isnt low nor is it facing the construction building which is 2 meters away from...
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Neri Relais & Chateaux

  • Hotel Neri Barcelona
Address: Calle Sant Sever, 5, 08002 Barcelona, Spain
Price range (per night):* INR13,498 - 25,597

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