We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Acta Atrium Palace – reviews, photos

4.0 of 5
Gran Via de les Corts Catalanes, 656, 08010 Barcelona, Spain
Hotel amenities
Hotel Acta Atrium Palace
Hotel Acta Atrium Palace
Hotel Acta Atrium Palace
Hotel Acta Atrium Palace
Hotel Acta Atrium Palace
Hotel Acta Atrium Palace
Ranked #75 of 534 hotels in Barcelona
4.0 of 5 stars 407 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

407 reviews from our community

What travellers say about this hotel
  • Very good(4)
  • Indoor pool(3)
  • Breakfast buffet(3)
  • Large room(3)
  • Friendly and helpful(3)
  • Front desk staff(3)
Traveller rating
    176
    159
    39
    21
    12
Only show reviews for Family (48) | Couples (159) | Business (14)
Date Rating
Las Vegas, Nevada
1 review
16 helpful votes 16 helpful votes
“This hotel enables thieves”
1 of 5 stars Reviewed 31 January 2012
16
people found this review helpful

I and my family stayed at this hotel for 4 days. On our last day I checked three bags and received a bag check. When we returned to the hotel a short two hours later, the same bellman brought us two bags and noted that the bell check that he filled out only stated two. The location for the stored bags turned out to be a hallway without video surveillance. When I asked them to call the police they declined. My laptop and electronics were stolen and either they perpetuated the theft or at the very least enabled the situation through utter incompetent handling. After returning to the United States they stated they would file a police report on my behalf and have not done so. Two months have passed and the information I left with them has been distorted. Do not stay at this hotel. They are incompetent and untrustworthy.

Room Tip: Do not stay at this hotel
See more room tips
  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Nancy M about Hotel Acta Atrium Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aruba
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Nice clean Hotel”
4 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

We stayed before and after our trip to the Mediterrenean. It was a nice clean hotel, in a great safe location. I will for sure stay back at this hotel. Its near all mayor Barcelona attraction, shopping and some monuments, e.o. Bus Turistica, Las Rablas, Paseo de la Gracia, some of Gaudi Masterpieces in walking distance. We stay there with my husband, daugther of 4 and my self. It's a European Standard 4 star hotel, so I knew what I will get when booking. So nothing to complain and we will definitly stay back.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask RR_Aruba about Hotel Acta Atrium Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Acta Hotels, Director de Relaciones con Clientes at Hotel Acta Atrium Palace, responded to this review
17 January 2012
Dear guest:

We are glad to hear you enjoyed time with us. Also, we’d like to thank you for taking a few minutes to write your impression of our hotel and share your experience with other fellow travelers.
Our hotel is strategically located, which makes us the perfect hotel to start off the adventure in the city. There is always something artistic and interesting and peculiar going on, just waiting to welcome visitors.
We are delighted that you and your Family enjoyed the stay at our Hotel Acta Atrium Palace, we hope to see you soon, we’d love to welcome you back.

Best Regards,

Hotel Acta Atrium Palace
atriumpalace@actahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
boca raton, florida
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Great Place to Stay in Barcelona”
5 of 5 stars Reviewed 9 December 2011
5
people found this review helpful

The Hotel Acta Atrium Palace in Barcelona is in a perfect location for strolling the wide, beautiful boulevards, shopping the upscale stores and viewing Gaudi architecture. For our pre-cruise stay our accommodation was perfect and consisted of a newly renovated large, well furnished room with a small balcony and marble bath looking out on the beautiful Gran Via. The beds were comfortable, the room was quiet and the hotel staff was friendly and helpful.

Room Tip: Our room was on the fourth floor facing the street.
See more room tips
  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask LSK09 about Hotel Acta Atrium Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Acta Hotels, Director de Relaciones con Clientes at Hotel Acta Atrium Palace, responded to this review
28 December 2011
Dear Guest,

We’d like to thank you for your recent pre-cruise stay. We are truly happy to learn you have enjoyed both our facilities and our service as much as what our city has to offer.

As you remark in your comment above, our location makes of us the perfect starting point to discover our city: from high-end stores, to traditional Spanish tapas bars; from fine-dinning restaurants to traditional food markets; from high-tech modern buildings to historical architecture jewelry, we know Barcelona will leave a memorable mark in each visitor that passes by. And the Acta Atrium Palace is here to complement that experience.

Please don’t hesitate to contact us next time you find yourself planning your next trip to our city. We’d love to welcome you back.

Best,

Hotel Acta Atrium Palace
atriumpalace@actahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamburg, Germany
1 review
1 helpful vote 1 helpful vote
“Horrible rooms, only good location”
2 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

On the first night we got a room on 1st floor where there was a wall directly behind a window. On the second night we ask for change and it got better but overall not worth to stay longer than a sleep and run away. Do not advise for romatic weekend!!!

Room Tip: as high as possible
See more room tips
  • Stayed November 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Kate515 about Hotel Acta Atrium Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Acta Hotels, Director de Relaciones con Clientes at Hotel Acta Atrium Palace, responded to this review
23 November 2011
Dear Kate,

We are sorry to hear you experience with us fell short to meet your expectations. Although we work hard to create amazing experiences to each one of our guests, sometimes we fail to meet every single requirement.

Coming from a big city yourself, you surely understand that having a strategic centric location gives our guests the chance to simple walk to many of the touristic hot spots. On the other hand, it faces us with some construction challenges.

That is why, when and if there is a complaint from our guests, and as long as our availability allows us, we always try to relocate them into another room. In addition, if you are staying with us and celebrating an especial occasion such as an anniversary or a birthday, and you let us know beforehand, we have offers to help you make it even more especial.

We would love the opportunity to welcome you back as our guest on you next visit to Barcelona. Please don´t hesitate in contacting us in advance, and we´ll make everything in our power to ensure you a wonderful experience while with us.

Kind regards,

Hotel Acta Atrium Palace
atriumpalace@actahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Delicious breakfast - great location.”
4 of 5 stars Reviewed 11 November 2011

The hotel is in a great location with Casa Balto, Casa Mia, Plaça de Catalunya and La Rambla all within 5 minute walking distance with good public transport to all other sites.

The rooms are a good size and the beds are comfortable. The hotel is clean but the only downside would be the overuse of chlorine/bleach which can be smelled throughout the hotel.

Breakfast is delicious which a large variety available.

The staff are friendly and very helpful.

There is also good free wireless throughout.

Room Tip: The twin rooms face the street and have a small balcony. The double rooms face the internal courtyar...
See more room tips
  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Theodora-x for Barcelona
Ask Theodora-x about Hotel Acta Atrium Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Acta Hotels, Director de Relaciones con Clientes at Hotel Acta Atrium Palace, responded to this review
23 November 2011
Dear Guest:

Many thanks for your recent stay with us. We are glad to learn that you enjoyed our facilities and took advantage of our privileged location to discover Barcelona. We are committed to deliver the best possible experience to each of our guests while with us.

We have passed along your comment to our Housekeeping department, and they informed us that bleach is not used in the cleaning of neither the common areas nor the bedrooms. However we do use it for the pool water monthly treatment, and a slight smell can be perceived for a few hours during this process, especially on the first floor. It is well possible that the dates of your stay at the hotel coincided with this event.

We would love to have you stay with us again on your next trip to our city, so please do not hesitate in contacting us in advance so we can make sure to honor any especial request.

We look forward to hearing from you soon!

Best regards,
Hotel Acta Atrium Palace
atriumpalace@actahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Hotel Acta Atrium Palace also viewed

Hotel Montecarlo Barcelona
4.5 of 5 stars 948 Reviews
Barcelona, Province of Barcelona
Show Prices ABS:HotelCheckRates-d238594?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Jazz
4.5 of 5 stars 1,711 Reviews
Barcelona, Province of Barcelona
Show Prices ABS:HotelCheckRates-d296916?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Casa Camper Hotel Barcelona
4.5 of 5 stars 509 Reviews
Barcelona, Province of Barcelona
Show Prices ABS:HotelCheckRates-d543153?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 534 hotels in Barcelona, ranked by popularity »

Been to Hotel Acta Atrium Palace? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Acta Atrium Palace

  • Acta Atrium Palace Barcelona
  • Acta Atrium Palace Hotel Barcelona
  • Apsis Atrium Palace
Address: Gran Via de les Corts Catalanes, 656, 08010 Barcelona, Spain
Price range (per night):* INR8,570 - 14,058

Owners: What's your side of the story?

If you own or manage Hotel Acta Atrium Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Acta Atrium Palace
Show the lowest price for this hotel (from our partners)
Show Prices