I and my family stayed at this hotel for 4 days. On our last day I checked three bags and received a bag check. When we returned to the hotel a short two hours later, the same bellman brought us two bags and noted that the bell check that he filled out only stated two. The location for the stored bags turned out to be a hallway without video surveillance. When I asked them to call the police they declined. My laptop and electronics were stolen and either they perpetuated the theft or at the very least enabled the situation through utter incompetent handling. After returning to the United States they stated they would file a police report on my behalf and have not done so. Two months have passed and the information I left with them has been distorted. Do not stay at this hotel. They are incompetent and untrustworthy.
- Acta Atrium Palace Barcelona
- Acta Atrium Palace Hotel Barcelona
- Apsis Atrium Palace
