We have stayed in the Campanile chain of hotels many times and always found them to be excellent in terms of family friendly facilities and policies. Not so here.
Despite their stated child policy, this was completely ignored by the staff and we were told that we would have to take another room for our 2 year old and 5 year old. In fact, although it still states on their own website that an extra bed is added at no charge, we were told that they only had rooms for two people maximum and were simply turned away.
The location is, in principle, very convenient. It's just beside an excellent shopping centre and we had planned on staying there for a shopping trip. However, it's virtually impossible to get into the hotel or indeed shopping centre as there are no signs at all from the motorway that most people will be travelling on. We spent over an hour going backwards and forwards along the motorways which surround the area before we found (by chance) a way in. Consequently, it's no surprise that the hotel was almost empty even in the peak of the holiday season as I'm sure many people just give up trying to reach it.
Unless you're very familiar with the road layout around Baricentro where the hotel is, it's not worth booking as you'll probably not manage to reach it.
- Campanile Hotel Barcelona
- Barcelona Campanile Hotel
- Campanile Barcelona
